Customer Support Specialist

13 hours ago


Paranaque City, Calabarzon, Philippines Strategic Networks Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Strategic Networks Inc. as a Tech Help Desk Coordinator.

About the Role

The ideal candidate will have excellent communication skills, be able to multitask efficiently, and possess a strong understanding of computer systems, printers, networks, and device connectivity.

As a Customer Support Specialist, you will act as the first point of contact for helpdesk tickets, assigning them promptly and efficiently according to the ticketing system. You will also maintain and update Excel reports, track and report on help desk tickets, manage hardware and software inventory, and assist with the purchasing of tech equipment.

Your responsibilities will include coordinating with vendors on hardware replacements, ensuring accurate recording of customer interactions, troubleshooting steps, and resolutions, creating technical documentation to support future customer inquiries, and collaborating with other departments to escalate and resolve issues.

Qualifications
  • Bachelor's Degree or equivalent qualification in a related field
  • 6 months experience in a Service Desk role
  • Strong background in computer systems, printers, networks, and device connectivity
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary of $50,000 per annum, plus benefits including health insurance, retirement plan, and paid time off.



  • Paranaque City, Calabarzon, Philippines Industrial Support Full time

    At Industrial Support, we're seeking an experienced Automotive Training Specialist to join our team in Parañaque. This is a great opportunity for someone who is passionate about technical training and has a strong background in the automotive industry.About the RoleWe are looking for a skilled professional who can provide high-quality training programs to...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through phone, email, and chat. Your primary goal will be to resolve customer complaints and inquiries in a timely...


  • Paranaque City, Calabarzon, Philippines Strategic Networks Inc. Full time

    Job Title: Technical Support Specialist - Customer Experience ExpertAbout Us: At Strategic Networks Inc., we prioritize delivering exceptional customer experiences through our comprehensive technical support services. Our team is committed to providing timely and effective solutions, ensuring that our customers receive the highest level of satisfaction.Role...


  • Paranaque City, Calabarzon, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Voice Support Specialist to join our team at RecruiterPH. This is an excellent opportunity for individuals who enjoy providing top-notch customer service and have a passion for resolving complex issues.About the RoleThe successful candidate will be responsible for handling customer...


  • Paranaque City, Calabarzon, Philippines Bladegrass Technologies Inc. Full time

    Job Title: IT Support SpecialistAt Bladegrass Technologies Inc., we are seeking an IT Support Specialist to join our team. This is a fantastic opportunity for individuals looking to gain real-world experience in the field of Information Technology.**Key Responsibilities:**Assist with setting up, configuring, and troubleshooting hardware and software.Help...


  • Paranaque City, Calabarzon, Philippines Unity Communications Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Unity Communications. As a key member of our support team, you will be responsible for providing exceptional customer experience by responding to calls, emails, and tickets in a timely manner.Key ResponsibilitiesProvide technical support to customers...


  • Paranaque City, Calabarzon, Philippines ASCEND INNOVATION TECHNOLOGY CORPORATION Full time

    VIP Support Specialist Job DescriptionThe ASCEND INNOVATION TECHNOLOGY CORPORATION is seeking a highly skilled and experienced VIP Support Specialist to join our team. As a VIP Support Specialist, you will be responsible for providing exceptional support to our VIP clients, ensuring their needs are met promptly and efficiently.Key Responsibilities:Manage VIP...


  • Paranaque City, Calabarzon, Philippines Industrial Support Full time

    Job RequirementsWe are seeking a highly skilled and experienced professional to join our team at Industrial Support as a Workshop Supervisor with Good Benefits.Key Responsibilities:Must have a Bachelor's degree in a relevant field.Must have at least 3-5 years of overall work experience in the automotive industry.Must be knowledgeable in technical training...


  • Paranaque City, Calabarzon, Philippines Hunter's Hub Incorporated Full time

    Job Title: Finance Support SpecialistAbout Us:Hunter's Hub Incorporated is a leading organization in the finance sector, providing top-notch services to our clients. We are currently seeking a highly skilled Finance Support Specialist to join our team.Job Summary:The successful candidate will be responsible for assisting in the preparation of financial...


  • Paranaque City, Calabarzon, Philippines MetaHealth Full time

    MetaHealth is seeking a skilled Medical Support Specialist to join our team. Responsibilities: * Provide top-notch support to clients by utilizing analytical skills to troubleshoot and resolve issues. * Make a positive impact on client satisfaction by maintaining accurate records and documentation. * Collaborate with the team to ensure smooth communication...


  • Paranaque City, Calabarzon, Philippines Landlite Philippines Corporation Full time

    We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Landlite Philippines Corporation. As an Executive Secretary, you will play a critical role in providing administrative support, organizational services, and exceptional customer service to our professionals.Key Responsibilities:Communication: Answering...


  • Paranaque City, Calabarzon, Philippines Strategic Networks Inc. Full time

    Job Title: IT Technical Support SpecialistAt Strategic Networks Inc., we are seeking an exceptional IT Technical Support Specialist to join our team. This role is responsible for providing timely and effective support to our clients, ensuring their technical needs are met with the highest level of service.About the Role:As an IT Technical Support Specialist,...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job DescriptionWe are seeking a highly skilled Customs Clearance Specialist to join our team at Port Net Logistics Inc.ResponsibilitiesPrepare and submit accurate and complete customs documents and clearance requests in a timely mannerClassify commodities according to their corresponding tariff headingsCalculate duties and taxes owed on imported goodsLodge...


  • Paranaque City, Calabarzon, Philippines MetaHealth Full time

    **About the Role**At MetaHealth, we're committed to delivering exceptional support services to our clients. As a Clinical Support Specialist, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Provide top-notch support to clients, ensuring their needs are met.Utilize analytical skills to troubleshoot and resolve...


  • Paranaque City, Calabarzon, Philippines Hunter's Hub Inc. Full time

    Job Title: Business Analyst Support SpecialistWe are seeking a highly skilled Business Analyst Support Specialist to join our team at Hunter's Hub Inc.Job Description:Assist in the preparation of presentations and reports, leveraging analytical skills to identify key trends and insights.Collaborate with various departments to ensure seamless communication...


  • Paranaque City, Calabarzon, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Title: Customs Clearance SpecialistJob Description:We are seeking a Customs Clearance Specialist to join our team at Solid Lyndelle Manpower Services Inc. The successful candidate will be responsible for ensuring the smooth clearance of imported goods, computing estimated duties and taxes, and providing tariff consultation.Key Responsibilities:Computes...


  • Paranaque City, Calabarzon, Philippines Strategic Networks Inc. Full time

    Job Summary: We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Strategic Networks Inc. in a hybrid setup. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and ensuring that their IT needs are met efficiently.About the Role: The Technical...


  • Paranaque City, Calabarzon, Philippines SOURCETECH SOLUTIONS INC. Full time

    Job Description:We are seeking a highly motivated and detail-oriented Clerical Support Specialist to join our team at Sourcetech Solutions Inc. as an OJT/Intern. The selected candidate will provide clerical assistance to our Sales and Marketing, Finance, and Administration departments.Responsibilities:Provide administrative support to assigned...


  • Paranaque City, Calabarzon, Philippines ASCEND INNOVATION TECHNOLOGY CORPORATION Full time

    About the Role:The VIP/Client Assistant Specialist will provide exceptional support to our VIP clients, ensuring their needs are met promptly and professionally. This role requires a strong understanding of the online casino industry, including gaming products, promotions, and client expectations.Responsibilities:Manage VIP client relationships and provide...


  • Paranaque City, Calabarzon, Philippines Solid Lyndelle Manpower Services Inc. Full time

    At Solid Lyndelle Manpower Services Inc., we are seeking a highly organized and detail-oriented Logistics Coordinator to join our team. This role involves coordinating with agents to ensure timely pick-ups, managing delivery shipments, and maintaining accurate records.About the JobThis is a full-time position that requires excellent communication skills,...