Operations Excellence Manager
4 hours ago
About Us
">Manpower Core Group Inc. is a leading provider of innovative workforce solutions, partnering with clients to achieve their business goals.
">">
Job Overview
">We are seeking an experienced Business Transformation Specialist to join our team in Mandaluyong City. This role will focus on facilitating process improvement, building Operational/Delivery Excellence training programs, and supporting the development and implementation of standardized processes.
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Key Responsibilities:
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- Process Improvement: Facilitate analysis, experience, and employee input to improve existing process performance in a project environment.">
- Training and Coaching: Build and deliver Operational/Delivery Excellence training programs and coach employees on business excellence principles.">
- Standardized Processes: Assist in creating, monitoring, measuring, and analyzing standardized processes.">
- Management Review: Support the development and implementation of a formal management review of Key Performance/Operating results and train employees on measurement principles.">
- KPI Reports: Provide support/input to weekly and/or monthly KPI reports and review meetings.">
- Cross-Functional Initiatives: Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.">
- Quality Direction: Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.">
- Support Assets: Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences.">
- Stakeholder Communication: Communicate salient quality issues and business opportunities to key management stakeholders.">
">
Requirements:
">To be successful in this role, you will need:
">- ">
- A Bachelor's Degree or undergraduate degree with relevant experience.">
- At least 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting.">
- Experience in the BPO industry.">
- The ability to communicate effectively, handle certain situations, and thoroughly express knowledge on six sigma.">
- Prior experience leading internal projects and Value Stream Mapping activities.">
- Six Sigma Green Belt Certification or Training.">
">
What We Offer:
">This role offers a competitive salary of up to PHP 100,000 per month and a dynamic work environment that values innovation and teamwork.
">">
Note:
">Only candidates with relevant experience will be considered for this role.
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