Operational Excellence Strategist
3 weeks ago
We are seeking an Operational Excellence Strategist to join our team at Cobden & Carter International, a global BPO/customer experience management solutions provider.
Job Summary:The successful candidate will be responsible for analyzing company processes and procedures, developing process enhancement strategies, and investigating shortfalls in current business processes. Additionally, they will establish norms and standards of company performance, collaborate with other stakeholders to enhance productivity, and communicate ideas and opinions to other members of management.
Responsibilities:- Analyzing company processes and procedures to identify areas for improvement
- Developing and implementing process enhancement strategies to increase efficiency and productivity
- Investigating shortfalls and issues in current business processes and recommending solutions
- Establishing norms and standards of company performance to ensure consistency and quality
- Collaborating with other stakeholders, including team members, department heads, and external partners, to enhance productivity and achieve organizational goals
- Communicating ideas and opinions to other members of management and ensuring effective implementation of operational excellence strategies
- 3-5 years of experience in continuous/process improvement or business excellence
- Open to candidates from different industries, preferably with experience in BPO or manufacturing
- At least a green belt certified in Lean Six Sigma
- Experience in Kaizen and/or Lean Six Sigma methodologies
This is a full-time position, working on-site at our Makati location.
Shift Schedule:Night shift schedule, Monday to Friday, 6pm-2am.
Location:Makati, Philippines.
Salary:P120,000 - P180,000 per month, depending on experience.
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