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Customer Engagement Specialist

1 week ago

Manila, National Capital Region, Philippines Dynamic Talent Solutions Full time

We're looking for a Customer Engagement Specialist to join our team at Dynamic Talent Solutions. In this role, you will be responsible for building and maintaining strong relationships with customers, understanding their needs and providing tailored product solutions.

Key Responsibilities:
  • Act as the primary point of contact between customers and our sales teams, ensuring seamless communication and resolving any issues that may arise.
  • Develop in-depth knowledge of our products and services, staying up-to-date on industry trends and competitor activity.
  • Prepare and deliver engaging presentations and demos, showcasing the value proposition of our offerings.
  • Assist in the creation of proposals and contract negotiations, working closely with cross-functional teams to ensure successful outcomes.
Requirements:
  • Educational Qualifications: A Bachelor's degree in Business, Marketing, or a related field is required.
  • Experience Level: We're seeking fresh graduates or students with relevant internship experience.
  • Skills and Competencies: Excellent communication, problem-solving, and customer interaction skills are essential for success in this role.
  • Responsibilities and Duties: You will support our sales teams, respond to customer inquiries, and assist in product demonstrations.
  • Working Conditions: This is an office-based position with standard hours, with potential for remote work.
  • Qualities and Traits: We're looking for an enthusiastic, proactive, and team-oriented individual with a customer-centric mindset.