Customer Support Director

**Director of Customer Experience**We are looking for an exceptional Director of Customer Experience to lead our customer-facing teams at Intelassist Inc. This role requires a strong leader who can drive business growth through excellent customer service and support.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and...

About the JobWe are seeking a highly skilled and experienced individual to fill the position of Customer Experience Director. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.ResponsibilitiesCustomer Experience StrategyDevelop and implement...

About the Role:We are looking for a highly organized and detail-oriented EXECUTIVE ASSISTANT to support our Director at Gramans Group of Companies. As a key member of our team, you will be responsible for providing exceptional administrative support, ensuring the smooth operation of our department.

Job OverviewWe are seeking a seasoned Customer Experience Director to join our team at MoEngage Inc. As a key member of our Customer Success organization, you will be responsible for driving long-term partnerships with our Mid-Market and Enterprise level customers.Your expertise in project management, organizational skills, and ability to collaborate with...

Job DescriptionAs Associate Director for Customer Service, you will be responsible for providing expertise and customer service support to members, customers, and/or providers. You will direct phone-based customer interaction to answer and resolve a wide variety of inquiries.Primary Responsibilities:Provide leadership to and be accountable for the...

Job DescriptionAt Sysgen RPO, Inc., we are seeking a highly skilled Candidate to fill the position of HR Relations and Customer Care Manager. The successful individual will be responsible for managing and monitoring the Customer Services Team to ensure that Service Level Standards (SLS) are being followed and met.The ideal candidate will possess excellent...

Job OverviewThe Wing Assistant is seeking a highly organized and detail-oriented Director's Administrative Support Specialist to provide exceptional administrative support to our executive team. As a key member of our operations team, you will be responsible for maintaining and organizing the director's calendar, scheduling meetings, and appointments, and...

Job Title: Technical Support DirectorThis position provides technical support to our processes, resolves client issues, and manages team members to deliver exceptional customer experiences.About the JobProcess Knowledge: Strong experience in BPO Collections Operations and managing SLA, KPIs, and project deliverables is essential.Leadership Abilities:...

W.R. Grace & Co. is a dynamic and innovative organization that values diversity, inclusion, and employee engagement.About the OpportunityWe are currently seeking a seasoned Director of Global Support to join our team in Manila, Philippines.This role offers an exciting opportunity to lead and manage our global business services operations in Manila, driving...

Job Title: Operations DirectorWe are seeking an experienced Operations Director to oversee daily hub operations at Shopee. This role involves ensuring smooth and efficient functioning, adherence to established procedures, policies, and regulations.Main Responsibilities:Lead team briefings and conduct weekly staff meetings to discuss key performance...

Calling All Customer Experience LeadersWe're hiring a Customer Experience Director to lead with strategy, enhance performance, and ensure operational excellence. Ready to take Customer Experience to the next level? Apply todayWhy Join Afni? Competitive salary & comprehensive benefits Lead and grow major client partnerships Be part of a global, innovative...

Job SummaryWe are seeking a highly skilled Sales Director to lead our team and drive business growth. The successful candidate will be responsible for developing and implementing sales strategies, ensuring the attainment of goals, and securing long-term sustainability of our Business Center.The ideal candidate will have a strong understanding of market...

OverviewCambridge University Press & Assessment is a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a number of Assessment Support Administrators to join an expanding team providing support to the Assessment and Customer Support Directorate, which produces...

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Director, Customer Success is...

We are seeking a seasoned Workforce Director to lead our contact center operations. The ideal candidate will have a proven track record of success in workforce management and the ability to drive results through strategic planning and execution.About the RoleThe Workforce Director will be responsible for developing and implementing workforce management...

At Cartrack, we're seeking a skilled Operations Director to join our team. In this role, you will be responsible for ensuring timely resolution of customer queries through our dedicated customer service center.Key Responsibilities:Query Resolution: Oversee the efficient handling of inbound customer inquiries, guaranteeing swift and satisfactory...

Customer Support & Operations Specialist (Shopify & Logistics Expert) full timeBlossholm HQ: Manila, NCR, Philippines Remote job Feb 27COMPANY PROFILEWe're a Danish home decor eCommerce company specializing in high-end Nordic-inspired interiors, blending timeless craftsmanship with contemporary elegance. With a focus on premium materials and refined...

Customer Support - Process Improvement ManagerCurated is on a mission to help people find exactly what they're looking for.Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their...

Job SummarySupport Services Group is seeking a skilled Global Workforce Planning Manager to lead our workforce planning efforts. In this role, you will be responsible for designing and implementing workforce strategies to optimize productivity and resource allocation.Your Key ResponsibilitiesDevelop and oversee the global workforce planning strategy to...

Job Description:As a Financial Services Director at Security Bank Corporation, your primary responsibility will be to provide expert support to our wholesale account customers, ensuring their needs are met promptly and effectively.Key Responsibilities:Serve as the primary point of contact for complex customer inquiries and concerns.Develop and implement...