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Customer Relationship Director

2 weeks ago

Manila, National Capital Region, Philippines eClerx Full time
About the Role

We are seeking an experienced professional to fill the position of Customer Relationship Director at eClerx.

The ideal candidate will have a strong background in client engagement, with a proven track record of delivering results-driven solutions that meet and exceed client expectations.

  • Key Responsibilities:
  • Manage key customer accounts, ensuring timely delivery of projects and excellent service quality.
  • Develop and maintain strong consultative relationships with clients, understanding their business needs and providing tailored solutions.
  • Collaborate with internal teams to ensure seamless project execution and effective communication with clients.
  • Identify opportunities for growth and improvement, implementing initiatives to drive business expansion and enhance client satisfaction.