Customer Service Representative

21 hours ago


Cavite City, Calabarzon, Philippines Valeros Business Company Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch service to our clients through phone support.

About the Role

The successful candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer complaints in a professional and courteous manner.

  • Daily activities include answering incoming calls from customers, resolving their inquiries and requests, and maintaining accurate records of interactions.
  • You will be expected to work collaboratively with other team members to ensure seamless customer experience and achieve high levels of customer satisfaction.
Requirements

To be considered for this role, applicants must possess the following qualifications:

  • Completed 2 years in College
  • No prior BPO experience required
  • Excellent English communication skills
  • Good customer service, multi-tasking, and problem-solving skills
  • Availability to work on-site and flexible schedules if needed
Compensation and Benefits

We offer competitive compensation packages, including up to Php22,500.00 per month, along with opportunities for career growth and development within the company.



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