Customer Service Advocate for Shipping and Logistics

13 hours ago


Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

About Topserve Service Solutions Inc.

We are a leading provider of shipping and logistics solutions, dedicated to delivering exceptional customer experiences.

Salary: $40,000 - $60,000 per year, depending on experience

Job Description:

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, complaints, and communications in a professional and timely manner.

You will work closely with customers to understand their needs and provide solutions that meet their requirements. This includes maintaining accurate records, preparing reports, and providing regular updates on cargo status and vessel details.

Required Skills and Qualifications:

  • Graduate of Customs Administration or related field; BS in Customs Administration preferred
  • At least 1 year experience in customer service within the shipping and logistics industry
  • Fresh graduates welcome to apply

Benefits:

  • Amenable to work 6 days per week
  • Morning shifts: Monday to Friday, 8:30 AM - 5:30 PM
  • Saturday or Sunday morning shifts: 8:30 AM - 12:30 PM (with possibility of shifting schedules)
  • Hybrid set-up (1 day working from home)

Additional Information:

This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.


  • Logistics Coordinator

    2 weeks ago


    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    **Job Description:**We are seeking a skilled Logistics Coordinator to join our team at TOPSERVE SERVICE SOLUTIONS INC.**Responsibilities:**Monitor pre-alerts of incoming shipments and notify relevant parties.Follow up on advance copy of shipping documents from KWE origin station or other forwarders.Forward shipping documents to terminal offices/subcon...


  • Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

    Job OverviewWe are seeking a skilled Logistics Customer Service Professional to join our team at Topserve Service Solutions Inc.Compensation PackageThe estimated annual salary for this position is around $40,000 to $60,000, depending on experience and qualifications.About the RoleThis role is responsible for handling customer inquiries and concerns in a...


  • Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customs Clearance Specialist to join our team at TOPSERVE SERVICE SOLUTIONS INC. As a key member of our logistics team, you will be responsible for ensuring the smooth clearance of shipments through customs, while maintaining accurate records and communicating effectively with clients and...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job DescriptionAs an Import Manifest Assistant at Port Net Logistics Inc, you will play a crucial role in ensuring the smooth coordination of import shipments. Your responsibilities will include:Key ResponsibilitiesReceiving and processing pre-alerts and documents from clients, account owners, sales teams, and overseas agents.Preparing inward cargo manifests...

  • Logistics Coordinator

    2 weeks ago


    Antipolo City, Calabarzon, Philippines MAX-C LOGISTICS Full time

    Logistics Staff Job DescriptionAt MAX-C Logistics, we are seeking a skilled Logistics Staff to join our team. The ideal candidate will have a strong understanding of logistics principles and be proficient in Microsoft Office applications, particularly Excel.Key Responsibilities:- Ensure on-time and accurate delivery of goods to consignees- Ensure truck...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    At Port Net Logistics Inc, we are seeking a skilled Customs Declarant to join our team. The successful candidate will be responsible for the following key tasks:    Document Preparation and Clearance: Prepare and lodge documentation required for customs processing.    Commodity Classification: Classify commodities according to their corresponding...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job Title: Customs DeclarantAt Port Net Logistics Inc, we are seeking a highly skilled Customs Declarant to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth clearance of goods through customs.Key Responsibilities:Prepare and submit accurate and complete customs documentation, including commercial...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    About UsPort Net Logistics Inc is a leading logistics company that requires a highly skilled and experienced Customer Service Manager to lead our team of customer service representatives.Job DescriptionWe are looking for a Logistics Professional with 2+ years of experience in handling import and managing teams.The key responsibilities include:Team...


  • Paranaque City, Calabarzon, Philippines Fourtify Inc Full time

    Job Summary: As an Export Logistics Coordinator at Fourtify Inc, you will be responsible for managing the logistics and documentation involved in local and international trade.Key Responsibilities:• Coordinate with custom agents, freight forwarders, warehouse staff, shipping companies, clients, suppliers, and manufacturers with regards to shipping,...


  • Paranaque City, Calabarzon, Philippines Sonak Corporation Full time

    Sonak Corporation Warehouse and Logistics Manager Job DescriptionAs a key member of our team, you will be responsible for overseeing the entire logistics operation. This includes implementing and managing inventory control systems to optimize stock levels, conducting regular audits to ensure accuracy and minimize discrepancies, developing strategic logistics...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job SummaryWe are seeking a skilled Logistics Documentation Specialist to join our team at Port Net Logistics Inc. The successful candidate will be responsible for receiving and processing pre-alerts, preparing cargo manifests, monitoring shipment status, and updating stakeholders.About the Role:Cargo Manifest Preparation: Prepare inward cargo manifests for...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job Summary:As a Customer Service Representative at Port Net Logistics Inc, you will be responsible for leading and supervising a team of dedicated customer service professionals. Your primary goal will be to develop an understanding of customer needs and take actions to ensure that such needs are met. You will also be responsible for ensuring that the team...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job DescriptionWe are seeking a highly skilled Customs Clearance Specialist to join our team at Port Net Logistics Inc.ResponsibilitiesPrepare and submit accurate and complete customs documents and clearance requests in a timely mannerClassify commodities according to their corresponding tariff headingsCalculate duties and taxes owed on imported goodsLodge...


  • Paranaque City, Calabarzon, Philippines Port Net Logistics Inc Full time

    Job DescriptionAs a Logistics Operations Manager at Port Net Logistics Inc, you will be responsible for leading a team of dedicated customer service representatives. Your primary goal is to ensure that customer needs are met efficiently and effectively.Main Responsibilities:Develop a deep understanding of customer needs and take proactive actions to meet...

  • Logistics Assistant

    2 weeks ago


    Paranaque City, Calabarzon, Philippines J-K Network Services Full time

    Job Summary: We are seeking a skilled Logistics Assistant to join our team at J-K Network Services. The successful candidate will be responsible for coordinating shipping, communicating with clients, and ensuring timely delivery of goods.Key Responsibilities:• Coordinate shipping with customs agents to ensure clearance for overseas deliveries•...

  • Logistics Coordinator

    2 weeks ago


    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    Job SummaryThis position is responsible for handling customer inquiries, providing cargo status information, and maintaining effective communication to achieve service excellence.Main Responsibilities:Handle all customer inquiries, complaints, claims follow-up, and verify credit status and terms.Book and handle shipments.Communicate with customers via phone...

  • Logistics Coordinator

    4 weeks ago


    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    Job SummaryThis position is responsible for handling customer inquiries, providing cargo status information, and maintaining effective communication to achieve service excellence.Duties and ResponsibilitiesHandle customer inquiries, complaints, and claims follow-up, verifying credit status and terms.Manage bookings and shipments, ensuring timely and...


  • Antipolo City, Calabarzon, Philippines MAX-C LOGISTICS Full time

    MAX-C Logistics: A Leading Logistics ProviderWe are seeking a highly skilled and experienced Logistics Operations Specialist to join our team at MAX-C Logistics.About the RoleThis is an exciting opportunity for a logistics professional who wants to be part of a dynamic team that prioritizes efficiency, safety, and customer satisfaction. As a Logistics...


  • Paranaque City, Calabarzon, Philippines Iserve 360 Corp Full time

    Job Title: Logistics ManagerAt Iserve 360 Corp, we are seeking a highly skilled Logistics Manager to oversee the efficient movement and storage of our supplies.Main Responsibilities:Manage warehouse inventory and maintain accurate records.Monitor and control budgets to ensure optimal resource allocation.Select reliable carriers for transportation and...

  • Logistics Coordinator

    13 hours ago


    Paranaque City, Calabarzon, Philippines Fourtify Inc Full time

    About the Role:We are seeking a highly skilled Logistics Coordinator to join our team at Fourtify Inc. As a key member of our international trade operations, you will be responsible for managing logistics and documentation involved in local and international trade.Key Responsibilities:Manage data for international and local shipment, transportation, and...