Customer Service Representative

1 week ago


Antipolo City, Calabarzon, Philippines Metacom International Solutions Full time
About Us
At Metacom International Solutions, we are committed to providing exceptional service to our customers. Our team is dedicated to delivering outstanding results and exceeding customer expectations.

What We Offer
We provide a competitive salary of ₱25,000 - ₱35,000 per month, depending on experience, plus additional benefits such as 13th month pay, HMO with 3 free beneficiaries, and 20% maternity/paternity leave.

Job Responsibilities
As a Customer Service Representative, you will be responsible for communicating with customers via phone or written correspondence to resolve their concerns. You will also match customers' demands to clients' products and services, use settlement and influencing abilities to recover from objections, and communicate specific information to internal and external clients.

Required Skills and Qualifications
To be successful in this role, you must have at least 1 year of BPO/Customer Service experience, be a high school graduate (old curriculum), SHS/College graduate, and possess good communication skills. Availability to work onsite with flexible schedules is also required.

Benefits
In addition to the competitive salary and benefits mentioned earlier, you will also have the opportunity to grow and be promoted within the company, enjoy performance incentives and employee perks, and participate in work-life balance processes and programs.

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