Customer Service Representative Position Open

1 week ago


Cavite City, Calabarzon, Philippines Valeros Business Company Full time
Job Overview

We are seeking a skilled and dedicated Customer Service Representative to join our team at Valeros Business Company. In this role, you will be the primary point of contact for customers, providing top-notch service and support.

Key Responsibilities
  • Answer incoming calls from customers in a timely and professional manner.
  • Resolve customer inquiries and requests efficiently and effectively.
  • Develop and maintain accurate files and records related to customer interactions.
  • Utilize company and client-based tools and applications to manage customer relationships and provide exceptional service.
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner.
Requirements
  • A minimum of 2 years of college education.
  • No prior BPO experience is required, but relevant skills are a plus.
  • Excellent English communication skills.
  • Strong customer service, multi-tasking, and problem-solving skills.
  • Ability to work on-site and adapt to shifting schedules as needed.
Benefits
  • A competitive salary of up to Php22,500 per month.


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