Customer Service Representative

1 week ago


Antipolo City, Calabarzon, Philippines Neksjob Full time

We are Neksjob, a leading company in the industry, and we're looking for highly skilled individuals to join our team as Customer Service Representatives.

About Us

Neksjob is a dynamic and fast-paced environment that offers exciting opportunities for career growth and development. Our team is passionate about providing exceptional customer experiences, and we're committed to delivering high-quality services to our clients.

Job Description

As a Customer Service Representative, you will be responsible for providing assistance to clients who have queries, grievances, or issues related to our products or services. You will work closely with our clients to understand their needs and provide solutions that meet their expectations.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Analyze client inquiries and resolve issues in a timely and professional manner
  • Upsell or cross-sell relevant products or services to clients
  • Maintain accurate records of client interactions and transactions
Requirements

To be successful in this role, you must have:

  • A High School Diploma or equivalent
  • 6 months of experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
Benefits

We offer a competitive salary, exciting performance bonuses, and account-specific allowances. Our comprehensive healthcare benefits package includes medical, dental, and vision coverage. We also offer opportunities for career advancement and professional growth within the company.



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