Level Two IT Support Specialist

2 days ago

Bacoor, Calabarzon, Philippines beBeeTechnical Full time ₱500,000 - ₱800,000
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team.

  • Key Responsibilities:

The ideal candidate will have the following key responsibilities:

  • Provide level 2 technical support for IT issues including network, email and office software.
  • Assist with troubleshooting and resolving complex technical problems.
  • Communicate effectively with clients and staff via phone, email and written correspondence.
  • Work collaboratively with other teams to resolve issues and improve services.

Requirements:

  • Extensive experience in providing level 2 technical support in a fast-paced environment.
  • Strong knowledge of Microsoft products including Windows Server, Office 365 and Active Directory.
  • Experience with VMware and virtualization is highly desirable.
  • Current Microsoft certifications and working knowledge of ITIL are essential.
  • Excellent communication and interpersonal skills.

Nice to Have:

  • Experience with LAN and WAN networks would be an advantage.
  • Proven ability to work across teams and build effective relationships with clients and staff.
  • Prior experience with an outsourced service delivery environment and consulting services.

Preferred Qualifications:

  • First point of contact for issue resolution with third-party applications and liaison with software vendors.
  • Utilizing RMM tool ConnectWise Command for daily proactive maintenance tasks and monitoring automated alert tickets.

Responsibilities Include:

  • Users – Create/Change/Remove
  • Security and Group Policy changes
  • Networking – router and switch administration, connectivity and internet
  • Email – creation, settings and troubleshooting
  • Office365 – creating new accounts, users, settings and administration
  • SharePoint – setting up OneDrive access on local computers, troubleshooting OneDrive issues, setting permissions to files/folders for users
  • Troubleshooting general issues surrounding unavailable services, printing, performance etc.
  • Enrollment into Microsoft Intune and associated devices to Azure and local domains
  • Monitoring and maintaining daily backups via Datto

Benefits include WFH options, medical coverage and life insurance from day one, paid vacation and sick leave, competitive salary package, financial assistance program and regular company events.

Join us in building a better future together.

  • High-Level Administrative Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeExecutive Full time $14,400 - $21,840

    Job Opportunity: We are seeking a highly skilled and organized Executive Assistant to provide exceptional support to physicians and senior management. This role involves managing complex schedules, coordinating personal and business travel, preparing presentations, and handling confidential correspondence. Key Responsibilities: Manage multiple calendars,...

  • Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeAdministrative Full time ₱7,200 - ₱48,000

    Remote Administrative Support SpecialistJob Description:Seeking a highly skilled Remote Administrative Support Specialist to provide comprehensive support to our clients. The successful candidate will be responsible for managing emails, scheduling meetings, preparing documents, and conducting resume sourcing and mining.Key Responsibilities:Manage and...

  • Information Technology Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines DASTrader Full time

    Role DescriptionThis is a full-time remote role for an IT Support Specialist (Level 1/2) based in Asia. The IT Support Specialist will provide technical support and troubleshooting for desktop computers, manage information technology resources, and assist users through a help desk system. Day-to-day tasks include responding to support requests, diagnosing...

  • Operations Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeAdministrative Full time ₱3,200,000 - ₱4,370,000

    We are seeking a highly organized and proactive Administrative Operations Support Specialist to join our dynamic team. This role plays a key part in supporting daily operational functions across multiple departments including Customer Service, Finance, Procurement, and Human Resources.Key Responsibilities:Answering calls and attending to customer enquiries...

  • Administrative Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeAdministrative Full time ₱800,000 - ₱1,000,000

    Administrative Support Specialist">The successful candidate will be responsible for providing high-level administrative support to the CEO, ensuring seamless day-to-day operations and freeing up time for strategic priorities.Key Responsibilities:Manage the CEO's calendar, inbox, and travel arrangements while staying on top of deadlines and tasks.Track...

  • Executive Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeCareer Full time ₱8,000,000 - ₱11,000,000

    Executive Support Specialist RoleThis position offers the opportunity to work with a global organization, shaping top talent and driving business growth. As an Executive Support Specialist, you will provide high-level support to senior executives, streamlining operations and driving success in executive recruitment.The ideal candidate will have proven...

  • Operations Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱3,500,000 - ₱5,500,000

    Key Role: Operations Support SpecialistThis is an exciting opportunity for a highly organized and proactive Operations Support Specialist to join our dynamic team. The ideal candidate will have exceptional organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.The successful candidate will be responsible for...

  • Global IT Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time ₱30,000 - ₱50,000

    Job TitleThe Global IT Support Specialist is a mid-senior level position responsible for interacting with remote analysts via phone, email, instant message etc. to understand their IT issues and troubleshoot, diagnose, and resolve these IT issues involving multiple systems.Key ResponsibilitiesInteract with remote analysts to understand their IT issues and...

  • Verification Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeVerification Full time $35,000 - $55,000

    Job DescriptionWe are seeking a dedicated and skilled professional to join our team as a Verification Support Specialist. As a Verification Support Specialist, you will play a crucial role in confirming the interest of submitted leads and forwarding qualified inquiries to the appropriate retailer.You will work closely with customers to understand their needs...

  • Executive Support Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeAdministrative Full time ₱2,500,000 - ₱4,000,000

    Job Title: Executive Support SpecialistWe are seeking a highly skilled professional to provide exceptional administrative support to our client's team. This role demands exceptional organizational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced, rapidly evolving startup environment.Key...