
Verification Support Specialist
6 days ago
We are seeking a dedicated and skilled professional to join our team as a Verification Support Specialist. As a Verification Support Specialist, you will play a crucial role in confirming the interest of submitted leads and forwarding qualified inquiries to the appropriate retailer.
You will work closely with customers to understand their needs and provide them with accurate information. Your primary responsibility will be to update and categorize leads in our system while maintaining the highest level of security when handling sensitive customer information.
Responsibilities- Contacting submitted leads to confirm their interest
- Forwarding qualified inquiries to the appropriate retailer
- Accurately updating and categorizing leads in the system
- Securely working with customers' sensitive information
- Fluent German and English language proficiency (C1 written and spoken for both languages is a must)
- Previous experience in Customer Service or Marketing
- Hands-on experience communicating with and following up on leads
- Attentive to details
- Strong administrative and organizational skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
- Fixed schedule: 5 days per week, 4 PM - 12 AM CET
- Opportunity to work fully remotely
- Inclusive international environment
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
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