Hotel Guest Services Representative
3 weeks ago
At Hilton Manila, we are seeking an experienced Hotel Guest Services Representative to provide exceptional service to our guests. As the first point of contact, you will be responsible for managing all aspects of their stay.
The key responsibilities of this role include:
Performing all check-in and check-out tasks efficiently and accurately.
Managing online and phone reservations to ensure seamless guest experiences.
Providing information about our hotel, available rooms, rates, and amenities.
Responding to client complaints in a timely and professional manner.
Liaising with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs.
Confirming group reservations and arranging personalized services for VIP customers and event attendees.
As a critical member of our front desk team, you will help create a pleasant and memorable stay for our guests. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
-
Hotel Receptionist
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob SummaryThe Hotel Receptionist is responsible for serving as the guests' first point of contact and managing all aspects of their accommodation.Key ResponsibilitiesPerform all check-in and check-out tasks, ensuring a seamless experience for guests.Manage online and phone reservations, handling all inquiries and requests in a professional manner.Inform...
-
Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Customer Service Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Customer Service Representative. As the first point of contact for our guests, you will be responsible for ensuring a seamless and enjoyable experience for all visitors to our hotel.Key Responsibilities:Manage all aspects of guest...
-
Host - Guest Service Center
1 month ago
Manila, National Capital Region, Philippines Hyatt Hotel and Casino Manila Full timeSeeking a skilled Host - Guest Service Center to provide exceptional customer service and facilitate efficient communications within and outside the hotel. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Responsibilities include: Diploma /...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeAbout the Role We are seeking a highly skilled and professional Customer Service Representative to join our team at Hotel Okura Manila. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities: Perform all check-in and...
-
Hotel Accommodation Coordinator
3 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeWe are seeking a highly skilled Hotel Receptionist to serve as our guests' first point of contact and manage all aspects of their stay.Key ResponsibilitiesPerform check-in and check-out tasks efficiently and accurately.Manage online and phone reservations, ensuring seamless communication with guests.Inform customers about payment methods and verify...
-
Hotel Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist Job DescriptionWe are seeking a skilled Hotel Receptionist to serve as the primary point of contact for our guests and manage all aspects of their accommodation.Key Responsibilities:Perform all check-in and check-out tasks efficiently and accurately.Manage online and phone reservations, ensuring seamless guest experiences.Inform customers...
-
Hotel Receptionist
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: Hotel Front Desk ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Hotel Okura Manila.Key Responsibilities:Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and professional manner.Manage front desk operations, including checking in and out...
-
Customer Service Liaison for JMM Hotel
3 days ago
Manila, National Capital Region, Philippines JMM hotel Full timeAbout Our TeamWe are a leading hospitality brand, committed to delivering exceptional guest experiences. As a Customer Service Liaison at JMM Hotel, you will be the first point of contact for our visitors and play a crucial role in making their stay with us memorable.
-
Host - Guest Service Center
4 weeks ago
Manila, National Capital Region, Philippines Hyatt Hotel and Casino Manila Full timeGrand Hyatt Manila offers exciting experiences and restaurant concepts making it a destination. Embracing the LivingGrand philosophy, we bring moments of more to everything.We seek an exceptional Host – Guest Service Center providing fast, friendly and efficient service to guests throughout their stay.This role facilitates efficient communications for...
-
Front Desk Associate
3 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Customer Service Representative OpportunityWe are seeking a skilled and courteous Hotel Customer Service Representative to serve as our guests' first point of contact, providing exceptional service and ensuring a memorable experience.About the RoleManage all aspects of guest accommodation, including check-in, check-out, and online reservations.Inform...
-
Senior Guest Experience Manager
3 days ago
Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeAbout the Role:We are seeking a highly skilled Senior Guest Experience Manager to join our team at Solid Lyndelle Manpower Services Inc. This is a unique opportunity for an experienced leader to manage guest experiences, team performance, and hotel operations.Key Responsibilities:Lead the way in managing guest experiences and ensuring authentic, memorable...
-
Hotel Front Desk Representative
1 month ago
Manila, National Capital Region, Philippines Hilton Manila Full timeHotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Manila.Key Responsibilities:Manage all aspects of guest accommodation, including check-in and check-out tasks, online and phone reservations, and payment verification.Welcome guests upon arrival, assign rooms, and...
-
Hotel Front Desk Service Professional
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob SummaryWe are seeking a skilled and detail-oriented Front Desk Receptionist to join our team at Hotel Okura Manila. As a key member of our front office team, the successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our reception area.Key...
-
Duty Manager
1 month ago
Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeHotel Operations LeadAs a Hotel Operations Lead, you will be responsible for managing guest experiences, team performance, and hotel operations. This is a dynamic role that requires strong leadership skills, attention to detail, and the ability to prioritize tasks effectively.Key Responsibilities:Lead the front desk team to deliver exceptional guest...
-
Food Service Professional
3 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob SummaryWe are seeking a skilled Food Service Professional to join our team at Hotel Okura Manila. This is an excellent opportunity for individuals who possess excellent customer service skills and the ability to work well under pressure.About UsHotel Okura Manila is a renowned hotel that prides itself on providing exceptional service to our guests. Our...
-
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeWe are seeking a highly skilled and organized Administrative Support Associate to join our team at Hotel Okura Manila.About the Role:The successful candidate will be responsible for providing exceptional front office support, ensuring seamless day-to-day operations and delivering an outstanding guest experience.Main Responsibilities:Provide warm and...
-
Hotel Room Attendant
1 month ago
Manila, National Capital Region, Philippines Phil-FIRST Human Resouces and Services (FHRS) Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Hotel Room Attendant to join our team at Phil-FIRST Human Resouces and Services (FHRS) Inc.Key ResponsibilitiesClean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing...
-
Hotel Attendant
3 weeks ago
Manila, National Capital Region, Philippines Phil-FIRST Human Resouces and Services (FHRS) Inc. Full timeKey Responsibilities:Clean and service assigned rooms or areas according to established standards and procedures.Maintain a high level of cleanliness and organization in the rooms and common areas.Handle and store chemicals in line with hotel regulations and local legislative requirements.Greet and acknowledge guests in a friendly and professional...
-
Customer Service Ambassador
3 weeks ago
Manila, National Capital Region, Philippines JMM hotel Full timeAbout the RoleAt JMM hotel, we are looking for an exceptional Front Desk Receptionist to join our team. As a key contact for visitors, you will be responsible for creating a positive first impression of our hotel. Your primary duties will include greeting and signing in visitors, receiving and sorting mail, and coordinating office activities.Key...
-
Manila, National Capital Region, Philippines TAHJNSDMM Management Services Inc. Full time**Job Title:** Luxury Residences and Malls Guest Services ProfessionalAbout the Role:We are seeking a highly skilled and experienced Concierge for High-end Residentials Condominium and Malls to provide exceptional guest services to our residents and visitors.Responsibilities:To deliver high-quality services that meet or exceed resident and visitor...