Customer Service Specialist
1 month ago
We are seeking a highly skilled Customer Service Specialist to join our team at Neksjob. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.
Responsibilities:- Respond to incoming customer calls, emails, and chats in a timely and professional manner.
- Answer customer questions and resolve issues in a courteous and respectful manner.
- Provide product information, resolve complaints, and make recommendations to customers.
- Collaborate with team members to achieve customer satisfaction goals.
Requirements:
- HS graduate or SHS graduate with good English communication skills.
- At least 1 year of BPO experience and 6-12 months of customer service experience.
- Ability to work on site and be available to work a variety of shifts.
- Competitive salary and exciting performance bonuses.
- Opportunities for career advancement and professional growth.
- A comprehensive healthcare benefits package.
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Customer Service Specialist
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