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Key Account Executive

2 weeks ago

Cebu City, Central Visayas, Philippines Jebsen & Jessen Group Full time

About This Role

We are seeking an experienced Sales and Service Manager to join our team in Cebu, Visayas, and Mindanao. The ideal candidate will have a proven track record of driving revenue growth and achieving targets through effective sales strategies.

The successful candidate will be responsible for establishing and maintaining relationships with key customers and accounts, assessing their needs, and promoting assigned products. They will also oversee and manage the daily operations of the Service Team, ensuring adherence to established standards.

Key Responsibilities:

  • To establish and maintain relationships with key customers and accounts.
  • To promote assigned products and services.
  • To oversee and manage the daily operations of the Service Team.
  • To ensure adherence to established standards.
  • To develop and implement effective sales forecasting and planning strategies.
  • To stay informed about strategic plans and procedures.
  • To recommend updates to promotional and sales materials.
  • To identify required skills and knowledge for the team and facilitate appropriate training opportunities.
  • To oversee efficient execution of service jobs.
  • To conduct regular meetings with key team members.
  • To build and maintain long-term business relationships with customers.
  • To monitor accounts receivable and coordinate with Finance & Admin.
  • To manage warranty claims and collaborate with principals to resolve technical and service issues.
  • To track and optimize man-hours, efficiency, and resource utilization using SAP.
  • To analyze monthly SAP reports and recommend action plans for improvement.
  • To approve the issuance of service tools and PPE in compliance with EHS standards.
  • To monitor and review stock aging performance to achieve set targets.
  • To participate in EHS Committee Meetings and ensure implementation of safety procedures and standards across all service activities.

Requirements:

  • Bachelor's degree in Engineering or Business or a related field.
  • Minimum of 5 years of experience in equipment sales or a related industry.
  • Proven ability to lead and develop sales teams to achieve high performance.
  • Minimum of 5 years of experience in a managerial role or a similar leadership position.
  • Experience in material handling is required.
  • Preferably based in Cebu and capable of managing operations across Cebu, Visayas, and Mindanao.
  • Background in industries such as forklifts, gondolas, car parks, cranes, or similar equipment is an advantage.