
Drive Client Retention and Expansion as a Customer Growth Specialist
1 day ago
This role focuses on driving client retention and expansion for a B2B organization. The ideal candidate will manage the customer lifecycle from onboarding through renewal and expansion.
The successful applicant has driven client success and revenue growth in complex environments and wants to join a company that prioritizes customer excellence.
Key Responsibilities- Manage key accounts and identify opportunities for growth.
- Collaborate with internal teams to achieve desired outcomes.
- Leverage provided data, success frameworks, and retention targets to drive results.
- Excellent spoken and written communication skills.
- At least 3 years of experience in customer success or account management roles.
- A proven track record of managing client relationships and driving renewals.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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