Technical Support Officer II: Mobile Applications Expert

1 month ago


Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

We are seeking a highly skilled Technical Support Officer to join our team at Hunters Hub Incorporated. This role is ideal for individuals with at least 3 years of experience in technical support, focusing on mobile applications or digital banking.

The successful candidate will have strong knowledge of ticketing systems, problem management, and incident resolution processes. Additionally, they should be experienced in working with technology partners and cross-functional teams.

Excellent communication, analytical, and problem-solving skills are essential for this role. The ability to manage multiple priorities and work effectively under pressure is also crucial.

Salary Range: ₱600,000 - ₱800,000 per annum

Required Skills and Qualifications:
  • At least 3 years of experience in technical support, with a focus on mobile applications or digital banking.
  • Strong knowledge of ticketing systems, problem management, and incident resolution processes.
  • Experience working with technology partners and cross-functional teams.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to manage multiple priorities and work effectively under pressure.

Benefits:

This role offers an attractive salary range of ₱600,000 - ₱800,000 per annum. Other benefits include the opportunity to work with a dynamic team, continuous learning and development opportunities, and a supportive work environment.

Others:

Candidates must be willing to work at Makati. Preferred certifications include ITIL Foundation Certification, Certified Support Professional (CSP), and Certified Help Desk Professional (CHDP).



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