Administrative Support Specialist
2 weeks ago
We are seeking a highly organized and detail-oriented Administrative Assistant to provide crucial support across various business functions at Australian Outsource Desk Inc.
The ideal candidate will assist in handling financial records, managing data entries, and supporting other administrative tasks to ensure the smooth operation of our office.
Key Responsibilities:
- Perform daily administrative tasks, including handling correspondence, filing, and document management.
- Enter and manage data within Xero, including invoices, expenses, and account reconciliation.
- Assist in the preparation of financial reports, budgets, and basic bookkeeping tasks.
- Coordinate with the finance team to ensure timely updates on financial records.
- Schedule meetings, manage calendars, and arrange appointments.
- Support other departments with administrative duties as required.
Inbound Call Handling:
- Receive and direct incoming calls, ensuring each inquiry is addressed promptly and professionally.
Client Follow-Up:
- Maintain communication with clients by following up on quotes, sharing project updates, and gathering feedback to ensure high satisfaction.
Scheduling & Coordination:
- Help manage schedules for glass cleaning and window repair projects, liaising with the team to ensure smooth coordination and time management.
Administrative Support:
- Organize emails, meetings, and reports for the owner, making sure all communications and documents are accurate and timely.
Project Tracking:
- Keep project logs up-to-date and track job completion to address any issues quickly and efficiently.
Continuous Improvement:
- Contribute ideas for process improvements, helping our business grow with efficient communication and organization practices.
Qualifications:
- Experience with Xero software is required.
- Proven experience in administrative tasks.
- Strong attention to detail and accuracy in data entry.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong organizational and multitasking abilities.
- Excellent communication skills.
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