Virtual Support Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Virtual Support Specialist to join our team at Australian Outsource Desk Inc. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and internal stakeholders.
Key Responsibilities:
- Receiving and directing inbound calls
- Managing client communication, including follow-ups and feedback collection
- Scheduling and coordinating safety packs
- Providing administrative support, including email management and report preparation
- Tracking project progress and identifying opportunities for improvement
Requirements:
- Strong communication and organizational skills
- Ability to work independently and as part of a team
- Proficiency in CRM software, Microsoft Office, and scheduling tools
- Experience with project management software is a plus
What We Offer:
- Growth opportunities within the company
- A positive and inclusive work environment
- Diverse and inclusive workplace
Software Used:
- XERO
- JGID CRM
- FASTFIELD
- Microsoft Suite, Outlook, Teams, Excel, Word
- PDF EDITOR
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