Virtual Support Specialist

4 weeks ago


Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Virtual Support Specialist to join our team at Australian Outsource Desk Inc. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and internal stakeholders.

Key Responsibilities:

  • Receiving and directing inbound calls
  • Managing client communication, including follow-ups and feedback collection
  • Scheduling and coordinating safety packs
  • Providing administrative support, including email management and report preparation
  • Tracking project progress and identifying opportunities for improvement

Requirements:

  • Strong communication and organizational skills
  • Ability to work independently and as part of a team
  • Proficiency in CRM software, Microsoft Office, and scheduling tools
  • Experience with project management software is a plus

What We Offer:

  • Growth opportunities within the company
  • A positive and inclusive work environment
  • Diverse and inclusive workplace

Software Used:

  • XERO
  • JGID CRM
  • FASTFIELD
  • Microsoft Suite, Outlook, Teams, Excel, Word
  • PDF EDITOR


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