IT Support Specialist
3 days ago
We are seeking a highly skilled IT Support Specialist to join our team at St. Catherine Realty Corporation.
About the Role:
The successful candidate will provide technical assistance to our staff, install and configure hardware and software, and maintain our computer systems. This includes troubleshooting hardware and software problems, monitoring and maintaining computer systems and networks, and providing system administration and maintenance.
Duties and Responsibilities:
- Provide technical assistance to staff on hardware and software issues
- Install, configure, and troubleshoot hardware and software
- Monitor and maintain computer systems and networks
- Provide system administration (CCTV System, biometrics, internet configuration) and maintenance
- Respond to and diagnose technical hardware and software issues
- Research and recommend new technologies
- Create and maintain documentation of technical processes
- Follow up with users to ensure their technical issues have been resolved
Requirements:
- A minimum of 1 year IT support experience
- A graduate of Computer Technology/Science or equivalent qualification/undergraduate degree in BS Computer Engineering
- Knowledge of networking and cybersecurity
- Problem-solving skills
- Communication and reporting skills
- A passion for technology and innovation
- Able to work independently and as part of a team
- Able to prioritize tasks and manage multiple projects simultaneously
- Knowledge of Windows and Mac operating systems
What We Offer:
An estimated salary range of $50,000 - $70,000 per year, depending on experience, plus benefits and opportunities for career growth.
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