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Administrative Support Specialist
2 months ago
We are seeking a skilled Administrative Support Specialist with experience in the electrical trade industry to provide support in administrative tasks, customer coordination, and job scheduling for electrical projects.
The ideal candidate will assist in the day-to-day operations, manage communications, and ensure smooth coordination between the team and clients.
Key Responsibilities:
- Manage and organize daily administrative tasks, including email management, scheduling, and data entry.
- Coordinate and schedule electrical jobs, appointments, and meetings.
- Liaise with clients, suppliers, and the electrical team to ensure clear communication and project updates.
- Track and maintain records of electrical projects, including job progress, material orders, and work schedules.
- Assist in preparing quotes, invoices, and other necessary documentation.
- Monitor deadlines and follow up on outstanding tasks and client inquiries.
- Provide customer support by answering calls, emails, and resolving general queries related to electrical services.
- Maintain and organize files and documents, both digital and physical.
- Use relevant software to manage workflow, such as project management tools and accounting software.
- Perform research and assist in sourcing materials and tools as needed for electrical projects.
Qualifications:
- Experience in the electrical trade industry is essential, with a strong understanding of the terminology and processes.
- Proven experience as a Virtual Assistant or in a similar administrative role.
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Google Calendar, Google Drive).
- Excellent organizational and time management skills.
- Strong communication skills, both written and verbal.
- Ability to work independently and handle multiple tasks simultaneously.
- Experience with invoicing, quoting, and basic bookkeeping is a plus.
- High attention to detail and problem-solving abilities.
- Prior experience working with Australian clients or knowledge of Australian electrical trade practices is advantageous.
