Healthcare Services Coordinator

14 hours ago

Pasay, National Capital Region, Philippines beBeeCustomerService Full time ₱2,400,000 - ₱3,200,000

Remote Position Overview

Cloverleaf Care is seeking a customer service professional with 3+ years experience to support our growing operations team.

This role involves scheduling shifts, managing customer interactions, and coordinating with field staff to ensure seamless delivery of services.

The ideal candidate will have excellent spoken and written English skills, a college degree, and outstanding time-management abilities.

We offer competitive pay, promising career advancement opportunities, and a positive work environment that values teamwork and innovation.

About the Job
  • Schedule and coordinate day-to-day activities of healthcare workers
  • Screen and hire caregivers
  • Communicate regularly with field staff, develop strong interpersonal relationships, promote the employer's brand, and ensure talent retention
  • Staff client shifts by matching the best caregiver with each client
  • Take initiative to build strong rapport and relationships with US-based team members
  • Manage the service delivery platform to meet company standards
  • Answer phone calls and provide excellent customer service
  • Prepare daily and weekly staffing reports
  • Support payroll functions
  • Provide HR support to healthcare workers

Requirements
  • 3+ years experience in a Customer Service role
  • Flair communication skills in English, both spoken and written
  • Expert level computer experience with documents, sheets, and web applications
  • Excellent problem-solving skills
  • Detail-oriented, highly organized, dependable, and multi-tasker
  • Self-starter with superior time-management skills
  • Excellent customer service skills with phone calls with US or UK consumers
  • Dedicated home office space
  • Strong work ethics, respectful, and professional attitude towards work

Benefits
  • Competitive pay
  • Promising career advancement opportunities working for a professional organization with industry-leading processes and cutting-edge technology
  • Permanent Work from Home (WFH) in a positive, friendly, and fun work environment
  • Training, education
  • Receive recognition and incentives from management

We are a rapidly expanding healthcare services company in the US, and we're looking for talented individuals who share our passion for delivering exceptional care and building meaningful relationships. If you're a motivated self-starter with a strong background in customer service, we'd love to hear from you

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