Appointment Coordinator

7 days ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000

Job seekers with a passion for delivering exceptional customer experiences can thrive in this dynamic role. As an appointment setter, you will play a vital part in booking appointments and managing client relationships.

Key Responsibilities:
  • Take incoming calls to book appointments according to the client's preferred schedule.
  • Make outbound calls to confirm scheduled appointments and ensure seamless communication.
  • Respond promptly to customer inquiries and address concerns in a professional manner.
  • Provide detailed information about products and services to customers, showcasing your expertise.
Requirements:
  • At least 6 months of experience in a BPO setting, preferably in a Voice account.
  • Healthcare account experience is highly advantageous.
  • Excellent verbal and written English skills are essential for success.
  • Ability to multitask, juggling multiple calls and emails while maintaining attention to detail.
  • Organized and detail-oriented, with a keen eye for accuracy.
  • Willingness to work flexible schedules, including night shifts.
Benefits and Opportunities:
  • Competitive compensation package and comprehensive benefits.
  • Health insurance with free dependent coverage.
  • 10% night differential, recognizing your dedication to our clients.
  • Awards for attendance and performance.
  • Paid time off, allowing for relaxation and rejuvenation.
  • Conversion of leave credits to cash.
  • Ongoing performance appraisals, guiding your career growth.
  • Work-life balance, enabling you to pursue your passions.
  • Opportunities for continuous learning and skill development.
Our Commitment:
  • We foster a culture of strong values and leadership.
  • We provide opportunities for growth at every stage of your career.
  • We invest in ongoing learning and innovation.
  • We create an inclusive environment where everyone thrives.

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