Customer Service Associate
1 month ago
We are looking for a highly motivated and experienced Customer Service Representative to join our team at Valeros Business Company.
About the RoleThis is a challenging yet rewarding role that requires excellent communication, problem-solving, and interpersonal skills. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via phone, email, or chat.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and answer questions about our services.
- Handle customer complaints and concerns in a fair and courteous way.
- Collaborate with colleagues to achieve team goals and objectives.
To be successful in this role, you will need:
- A Senior High School diploma or equivalent.
- At least 6 months of experience in a BPO environment (preferred).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work on-site and on a shifting schedule.
In return for your hard work and dedication, we offer:
- A competitive salary range of $10-$15 per hour (estimated).
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to work with a reputable company like Valeros Business Company.
Please note that we require all employees to be vaccinated against COVID-19.
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