Customer Service Associate

1 month ago


Pasay, National Capital Region, Philippines Valeros Business Company Full time
Job Description

We are looking for a highly motivated and experienced Customer Service Representative to join our team at Valeros Business Company.

About the Role

This is a challenging yet rewarding role that requires excellent communication, problem-solving, and interpersonal skills. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via phone, email, or chat.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer questions about our services.
  • Handle customer complaints and concerns in a fair and courteous way.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements

To be successful in this role, you will need:

  • A Senior High School diploma or equivalent.
  • At least 6 months of experience in a BPO environment (preferred).
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility to work on-site and on a shifting schedule.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of $10-$15 per hour (estimated).
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to work with a reputable company like Valeros Business Company.

Please note that we require all employees to be vaccinated against COVID-19.



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