Customer Service Coordinator
4 days ago
About the Role:
We are seeking a highly skilled Customer Service Coordinator to join our dynamic team at MAX888 Motors Inc. in Pasay City, Metro Manila.
This full-time role is integral to providing exceptional customer service and managing the daily operations of our busy automotive showroom and service centre.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Manage incoming phone calls, emails, and walk-in inquiries efficiently
- Schedule test drives, service appointments, and other customer interactions
- Process customer payments and maintain accurate financial records
- Provide information about our vehicles, services, and promotions
- Assist with inventory management and other administrative tasks as needed
- Contribute to a positive and collaborative team environment
Requirements:
- Previous experience in a customer service or front desk role, preferably in the automotive industry
- Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
- Excellent organizational and multitasking abilities, with a keen eye for detail
- Proficiency in using computer systems and office software
- A genuine interest in the automotive industry and a desire to provide exceptional customer service
What We Offer:
- A competitive salary of PHP 45,000 - PHP 60,000 per month
- Comprehensive health and life insurance coverage
- Opportunities for career advancement and professional development
- A dynamic and collaborative work environment with a supportive team
- Discounts on our vehicles and services
About Us:
MAX888 Motors Inc. is a leading automotive dealership in the Philippines, with a reputation for quality vehicles and exceptional customer service.
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