Workforce Optimization Specialist

1 month ago


Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Summary

We are seeking a skilled Workforce Optimization Specialist to join our team at TASQ Staffing Solutions. This role will drive the delivery of metrics and optimal performance of the team, ensuring contractual objectives and corporate goals are met.

Main Responsibilities
  • Deliver timely workforce management tasks, gather and document delivery requirements, and maintain workload inventory and resource capacity.
  • Manage process change requests, on-site and global governance for effective performance delivery, and work with process subject matter experts from each functional team.
  • Provide insightful views for reporting, regular results interpretation to Management, and utilize data to identify trends and opportunities for improvement.
  • Collaborate with other teams and stakeholders to improve performance results in accordance with contractual agreements between vendors, clients, and the company.
  • Perform Quality Assurance (QA) on data analysis performed by other groups as needed.
Requirements
  • A minimum of 8-12 years industry experience, with at least 5 years leadership experience and 5-8 years domain experience in Workforce Management.
  • Excellent written and verbal communication skills, with openness to college undergraduates with relevant experience.
Other Considerations
  • Project Shift Schedule: Rotation
  • Project/Team Location: Quezon Cyberpark Tower 1
Compensation

The estimated salary for this position is PHP 250,000 - 350,000 per year, depending on qualifications and experience.



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