Customer Support Specialist

3 days ago


Manila, National Capital Region, Philippines Trinity Workforce Solution Full time

We are Trinity Workforce Solution, a leading staffing agency, and we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service to clients across various industries.

Job Summary:

We are looking for a detail-oriented and results-driven individual who can effectively manage high volumes of customer inquiries and resolve issues in a timely manner. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat
  • Resolve customer issues and complaints efficiently and effectively
  • Manage high volumes of inbound and outbound calls
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • College Graduate
  • 2 years of work experience in a customer-facing role (BPO or non-BPO)

Preferred Qualifications:

  • Lego ; Non-life insurance- Pioneer Account (Properties and casualties insurance)

What We Offer:

  • Competitive estimated salary: $45,000 - $55,000 per annum
  • Shifting schedule to accommodate your needs
  • Virtual hiring process with opportunities for growth and development

About Us:

We are a dynamic and forward-thinking company that values innovation, teamwork, and customer satisfaction. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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