Customer Support Specialist
7 days ago
We are a dynamic company dedicated to providing exceptional customer experiences. Our mission is to deliver innovative solutions that exceed our customers' expectations.
Salary and BenefitsWe offer a competitive salary of $30,000 - $40,000 per annum, depending on experience. Additionally, we provide a range of benefits, including health insurance, retirement plans, and paid time off.
Job DescriptionThe Customer Support Specialist will be responsible for providing top-notch customer service to our clients. This includes responding to inquiries, resolving issues, and escalating complex problems to senior team members.
Required Skills and Qualifications- At least 1-2 years of experience in a customer-facing role
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and customer service tools (CRM Systems, ticketing systems)
- Excellent communication skills in English and Filipino (Taglish proficiency is a plus)
- Ability to listen actively and empathize with customers
- Strong analytical skills to identify issues and provide effective solutions
- Ability to quickly learn new technologies and software
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team environment and independently
As a valued member of our team, you will enjoy a range of benefits, including:
- Health insurance
- Retirement plans
- Paid time off
- Ongoing training and development opportunities
We are a company that values its employees and provides a supportive work environment. If you are passionate about delivering exceptional customer experiences and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.
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