IT Support Specialist
6 days ago
Nityo Infotech is a leading provider of IT solutions, always seeking talented individuals to join our team. We are committed to delivering exceptional service to our clients and partners.
Job SummaryWe are currently looking for a skilled Technical Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.
Responsibilities- Provide excellent technical support to clients via various communication channels
- Troubleshoot and resolve complex technical issues in a timely manner
- Collaborate with cross-functional teams to ensure seamless delivery of services
- Stay up-to-date with the latest technologies and industry trends
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- At least 6 months to 2+ years of relevant experience in a technical support role
- Strong knowledge of IT service desk principles and practices
- Excellent communication and problem-solving skills
- HMO and group insurance after 1 month of employment
- Leave credits upon regularization
- Night differential as applicable
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