IT Support Specialist

1 day ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
Company Overview

Nityo Infotech is a leading provider of IT solutions and services, committed to delivering exceptional support to our clients.

Salary Information

The compensation package for this role includes a competitive salary and a range of benefits designed to support the well-being and success of our employees.

Job Description

We are seeking an experienced IT Onsite Support professional to join our team. As an onsite support specialist, you will be responsible for providing technical assistance and troubleshooting services to our clients.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 1-2 years of experience in providing onsite IT support
  • Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
  • Proficient in troubleshooting hardware, software, and network issues
  • Strong knowledge of operating systems (Windows, macOS) and common software applications
  • Familiarity with basic network concepts and protocols
  • Experience with ticketing tool (preferably ServiceNow)
  • Troubleshooting experience on MS O365 suite
  • Incident and management knowledge
  • Excellent communication and interpersonal skills
  • Problem analysis and solving skills
  • Attention to details
  • Team Player
  • Planning and organizing
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus
Benefits

We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.

Others

We value diversity and inclusion in the workplace and welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.


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