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Technical Support Specialist

2 weeks ago

Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full time
Job Overview

WeSource Management Consultancy Firm seeks a highly skilled Technical Support Specialist - Cloud Services to join our team. In this role, you will provide top-notch support for our cloud services, ensuring seamless operations and excellent customer experience.

Responsibilities
  • Provide expert-level technical support for cloud services such as AWS, including troubleshooting, incident management, and problem resolution.
  • Collaborate with cross-functional teams to ensure smooth operation of cloud-based systems and applications.
  • Develop and maintain knowledge of emerging technologies and trends in cloud computing.
Qualifications
  • Minimum 2+ years of relevant work experience in cloud services, IT, or related field.
  • Proficient in relational databases (SQL Server/PostgresDB) and cloud platforms (AWS).
  • Experience with project management tools like Jira and Confluence.
  • Excellent interpersonal and English communication skills.
Benefits
  • Fulfilling work environment with opportunities for growth and development.
  • Competitive compensation package.
  • Opportunities for professional certification and training.