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Customer Success Director

1 week ago

Manila, National Capital Region, Philippines F. Hoffmann-La Roche Gruppe Full time
About the Position

We are looking for a skilled Customer Success Director to lead our sales team in the Philippines. The successful candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.

In this role, you will be responsible for developing and executing strategic sales plans, building and sustaining long-term customer relationships, and collaborating with cross-functional teams to identify and develop new business opportunities.

Key Skills and Qualifications:

  • Bachelor's Degree in Health, Science, or Business disciplines.
  • 5+ years of demonstrated commercial/sales experience in a leadership role or equivalent.
  • Experience with strategic implementation and complex sales processes, preferably in a hospital or laboratory environment.
  • Extensive market knowledge coupled with an entrepreneurial flair, resilience, and a growth mindset.
  • Proven experience in sales leadership and people management.