Virtual Assistant
9 hours ago
Job Title: Virtual Assistant - Salesforce Specialist
Location: Remote
About Us: Rippedboxstation is a dynamic company that requires highly skilled and experienced professionals to join our team. As a virtual assistant, you will play a crucial role in supporting our salesforce operations.
Salary: $45,000 per year, based on experience and qualifications
Company Overview: Rippedboxstation is a fast-paced and innovative company that prides itself on providing exceptional customer service and support to our clients. Our team is dedicated to delivering high-quality results and exceeding expectations.
Job Description: As a General Virtual Assistant with Salesforce expertise, your primary responsibilities will include:
- Maintaining and coordinating monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements
- Managing emails and phone calls as assigned by the client
- Uploading, organizing, and updating leads or other data into Salesforce
- Managing configuration of Salesforce features including user management, custom fields/objects, page layouts, workflow, and validation rules
- Assisting in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants
- Handling sensitive and confidential information with the utmost discretion and professionalism
- Collaborating effectively with other team members and departments to ensure seamless workflow and the achievement of organizational goals
- Setting up and sending out monthly newsletters and monitoring the open rates, unsubscribes, and other established KPIs
- Basic social media management including, but not limited to, social media posting, digital marketing management
- Providing excellent customer service to clients and stakeholders
- Conducting data entry tasks accurately and efficiently
- Assisting in social media management, including content creation and scheduling
- Supporting graphic design efforts for promotional materials and presentations
- Participating in recruitment processes, including candidate screening and interview coordination
Requirements: To be successful in this role, you must possess the following skills and qualifications:
- Proven work experience as a General Virtual Assistant or a relevant role
- Familiarity with current technologies, like desktop sharing, cloud services, and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
- Working experience with Salesforce CRM and data management is required
- Strong proficiency in office software and communication tools
- Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
- Excellent verbal and written English communication skills
- Discretion and the ability to handle confidential information
- Excellent phone, email, and instant messaging communication skills
- Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
- Adaptability and a proactive mindset
- Ability to work independently and in a team-oriented environment
- Self-disciplined and organized; able to consistently perform with limited supervision
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