Technical Software Support Specialist

1 day ago


Ayala Alabang, National Capital Region, Philippines Nityo Infotech Full time

About Us

Nityo Infotech is a forward-thinking company that values innovation and collaboration. We are dedicated to delivering high-quality solutions that exceed our clients' expectations.

Job Description

We are seeking an experienced Full Stack Support Engineer to join our team. As a key member of our agile software development team, you will be responsible for addressing level 3 support issues with guidance from the core team. Your technical expertise will enable you to troubleshoot and update software components using JavaScript (ES6+), Microsoft .NET Core, and SQL Server.

You will also perform database updates using SQL to resolve customer configuration issues. In addition, you will work closely with onshore and offshore resources to ensure seamless collaboration and delivery of high-quality results. Your role will involve participating in Agile activities such as estimation, standups, grooming, sprint planning, and retrospectives.

Core Responsibilities

  • Address level 3 support issues with some guidance from the core team.
  • Troubleshoot and update software components using JavaScript (ES6+), Microsoft .NET Core, and SQL Server.
  • Perform database updates using SQL to address customer configuration issues.
  • Work with onshore and offshore resources on an agile team.
  • Participate in Agile activities including estimation, standups, grooming, sprint planning, and retrospectives.

Key Qualifications

  • 2+ years of experience with Microsoft .NET and C# as the primary language.
  • 2+ years of experience with SQL Server.
  • 1+ years of experience with HTML, CSS, and JavaScript.
  • 1+ years of experience with Git and GitHub.
  • 1+ years of experience with Agile software development.
  • Willingness to learn new patterns and technologies.
  • Knowledge of good software practices (testing, version control, and concepts such as DRY).
  • Knowledge of web fundamentals (HTTP, response codes, REST, calling APIs).
  • Knowledge of .NET best practices (SOLID principles, Dependency Injection, Unit testing).
  • Strong English communication skills.

What We Offer

Nityo Infotech offers a dynamic and supportive work environment that fosters growth and learning. Our team members enjoy a competitive salary and benefits package, as well as opportunities for professional development and career advancement.



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