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Technical Support Specialist

1 week ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

**About Us**

Neksjob Corporation is a leading UK-based technology company committed to delivering top-tier services.

Our team is dedicated to providing exceptional customer experiences, and we're seeking a skilled Tech Support Representative to join our ranks.

  • Assist customers with technical inquiries and troubleshooting
  • Provide step-by-step guidance to resolve tech issues
  • Deliver excellent customer service and ensure issue resolution
  • Log and track customer concerns for follow-up and escalation
  • Stay updated on the latest tech products and services

**Required Skills and Qualifications**

  • At least High School Graduate (Old Curriculum) or Senior High School Graduate
  • Minimum 3 months of call center experience
  • Excellent communication skills
  • Willingness to work on a shifting schedule