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Service Desk Analyst Position

2 weeks ago


Quezon City, National Capital Region, Philippines JK Network Services Full time

Job Description:

JK Network Services is hiring a Service Desk Analyst to join our team. The successful candidate will provide technical support to our clients and troubleshoot hardware, software, and network issues.

Company Overview:

We are a world leader in business process, consultancy, and information technology services. Our company values innovation, expertise, and customer satisfaction.

Job Requirements:

The ideal candidate will have at least 1 year of experience in IT Service Desk, Helpdesk (Hardware and Software), Strong knowledge of Windows OS, MS Office, Outlook, and Active Directory, Experience with ITSM tools like ServiceNow, BMC Remedy, or equivalent, Ability to work in shifting schedules, and Willingness to work onsite.

Benefits:

We offer Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG, etc.), HMO/Insurance Coverage, 13th Month Pay, Full time Employment, VL and SL.