IT Service Desk Analyst-L1

Role & ResponsibilitiesRequired for Service Desk Analyst L1Willing to work in 24x7 shiftsTo provide 1st line technical support; answering support queries via phone, email, Chat and WebTo maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user problems and be proactive when...

Grow with usWe are looking for the following:IT Service Desk Analyst-L1 (Russian Bilingual)- The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing issues, troubleshooting common IT problems (O365, VPN, MS Office,...

Title: Service Desk Analyst - L1 Requisition ID: 56157 City: Quezon City Country/Region: PH ResponsibilitiesBe responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/processesLearn fundamental operations of...

Service Desk Analyst - Manila, Philippines - US Eastern Hours - 9AM-6PM - M-F 9 pm - 6 am PSTLevel 1 Service Desk Analyst – Remote – FTE9AM-6PM - M-F US EST hours - Monday - Friday9 pm - 6 am PSTMust have a reliable, high-speed Internet connection to be consideredIntroductionAt Slipstream IT we work to streamline IT Support and provide managed solutions...

About Us: JK Network Services is a reputable company that provides business process, consultancy, and information technology services. We pride ourselves on delivering innovative solutions that meet the needs of our clients. Our team is dedicated to providing top-notch support to ensure seamless operations.Job Responsibilities: The Service Desk Analyst will...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAPSITE AVAILABLE (WORK ONSITE):ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating groups, etc.Log all calls in the Service Desk ticketing tools...

Role: Service Desk (RDS Analyst)Must be bachelor's graduate of any technical course (prefer IT courses)IT Service Desk experience providing L1 & L1.5 support with at least 2-5 years of Remote Desktop Support experienceExcellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS Office etc.)Understanding of Windows 7 & 10 operating...

As a Service Desk Analyst at The Hird, you will be responsible for providing top-notch technical support to our customers.Company Overview:We are a leading provider of innovative solutions.We strive to deliver exceptional customer experiences.We foster a culture of collaboration and continuous improvement.

We are looking for a highly skilled and experienced Senior Service Desk Analyst to join our team at Jardine Service Centre Philippines.The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work independently with minimal supervision.Key Skills and Qualifications4+ years of experience in IT support...

Chubb Mandaluyong, National Capital Region, PhilippinesQuality Analyst – Service DeskPosition: Quality Analyst – Service DeskReports to: Quality Analyst Team LeadDepartment: Global Service DeskJob Summary:The Quality Analyst for the Service Desk will be responsible for monitoring, analyzing, and improving the quality of support provided by the Service...

We are looking for a dedicated IT Service Desk Professional to join our team at IT Group, Inc. In this role, you will provide Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas.The position requires strong problem-solving skills, excellent communication, and ability to work in a fast-paced...

Salary: P30,000 to P45,000 (Monthly Package)Shift: Rotating ScheduleWhat are we looking for?Skills RequiredWith 1.5+ years of experience in a service desk environmentKnowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10Ability to support networking issues including cabling and wireless, remote access...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst - L2Requisition ID: 35609City: Quezon CityCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative...

Job OverviewWe are seeking an experienced Service Desk Operations Lead to join our team at IT Group Inc. This role requires a highly motivated individual with a passion for delivering exceptional customer service and driving process improvements.Main ResponsibilitiesDevelop and maintain processes to ensure efficient ticket assignment and...

Job Title: Service Desk AnalystJob SummaryWe are looking for a skilled Service Desk Analyst to provide technical support to our clients. The successful candidate will have excellent communication skills and the ability to work well under pressure.ResponsibilitiesProvide Technical SupportRespond to customer queries via phone, email, and chat.Diagnose and...

Get AI-powered advice on this job and more exclusive features.Connecting Top Talent with Leading OpportunitiesJardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office...

About the PositionThe Service Desk Supervisor at IT Group Inc is responsible for leading a team of technical support specialists to deliver high-quality services to customers. The ideal candidate will possess strong leadership skills, technical expertise, and excellent communication abilities.

Join our dynamic IT team at IT Group, Inc. as a Help Desk Technician. In this role, you will be responsible for providing Level 1 technical support and service dispatch to customers across different practice areas.As a Help Desk Technician, your key responsibilities will include troubleshooting and resolving customer issues, implementing software and...

**Join Our Team:**We are looking for an experienced Technical Support Specialist to join our team in Quezon City.About the Role:This is a fantastic opportunity for someone who is passionate about providing exceptional technical support to end-users.Key Responsibilities:Provide L1 technical support for IT-related queries via phone, email, and chatTroubleshoot...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...