IT Service Desk Leadership Role

Service Desk Analyst - Manila, Philippines - US Eastern Hours - 9AM-6PM - M-F 9 pm - 6 am PSTLevel 1 Service Desk Analyst – Remote – FTE9AM-6PM - M-F US EST hours - Monday - Friday9 pm - 6 am PSTMust have a reliable, high-speed Internet connection to be consideredIntroductionAt Slipstream IT we work to streamline IT Support and provide managed solutions...

We are looking for a dedicated IT Service Desk Professional to join our team at IT Group, Inc. In this role, you will provide Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas.The position requires strong problem-solving skills, excellent communication, and ability to work in a fast-paced...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

About the RoleThe Customer Support Operations Manager position at Microbase Incorporated (Official Page) requires a highly organized individual to lead our service desk team. The ideal candidate will have excellent leadership skills, be able to motivate and develop their team members.Key ResponsibilitiesBuild strong relationships with internal and external...

Join our dynamic IT team at IT Group, Inc. as a Help Desk Technician. In this role, you will be responsible for providing Level 1 technical support and service dispatch to customers across different practice areas.As a Help Desk Technician, your key responsibilities will include troubleshooting and resolving customer issues, implementing software and...

As a Help Desk Technician at Slipstream IT, you will be responsible for providing top-tier support services to our clients.Your primary goal will be to resolve technical issues efficiently and effectively, working closely with our team to deliver outstanding results.The key responsibilities of this role include:Providing prompt and professional support via...

We aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...

We are looking for a skilled IT Service Desk Shift Lead to join our team at H2 Software Consulting Services Inc. As a leader, you will be responsible for supervising and supporting the IT Service Desk team in achieving our goals.Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues,...

Are you ready for new challenges and new opportunities?Join our teamCurrent job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Service Desk Analyst - Manila, Philippines - US Eastern Hours - 9AM-6PM - M-F 9 pm - 6 am PSTLevel 1 Service Desk Analyst – Remote –...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Neksjob Corporation is looking for a Service Desk Specialist to join our team. The Service Desk Specialist will be responsible for providing technical support to customers and resolving issues in a timely and professional manner.Key Responsibilities:Provide technical support to customers via phone, email, or chatResolve customer complaints and issues in a...

Job SummaryService Desk AgentWe are seeking a highly skilled Service Desk Agent to join our team. The successful candidate will possess excellent communication skills, be able to work well under pressure, and have a strong understanding of technical issues.The role involves:Providing technical support to customers via phone, email, or chatAnalyzing complex...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Service Desk Manager - Up to 120K - Makati HybridThe Service Desk Manager is responsible for leading and managing a 24/7 service desk team to ensure the delivery of high-quality technical support to our organization and its customers.This role involves overseeing day-to-day operations, optimizing processes, and fostering a customer-centric culture within the...

Chubb Mandaluyong, National Capital Region, PhilippinesReports To: Global Service Desk CoordinatorJob Summary:The Service Desk Team Lead will oversee the daily operations of the service desk team supporting NA, EMEA and parts of APAC regions, ensuring exceptional support for clients and internal users. This role involves managing a team of service desk...

Job Description: As a Team Lead at TASQ, you will be responsible for managing a team of 20 FTEs in the IT Service Desk. Key responsibilities include providing expert-level troubleshooting support for O365, VPN, Skype, Printer, Active Directory, and MS Office.

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Recruitment Hub by M and J Solutions Provider Inc.NegotiableOn-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionOverview of the Role:• Assist customers via calls and provide appropriate and timely resolution to concerns or queries following client's SOPs thereby ensuring customer satisfaction.• Acts as the first line Service Desk POC...

Direct message the job poster from IT Group, Inc.The Technical Support Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. The Technical Support Engineer will perform as the first point of escalation of IT infrastructure incidents that involve clients,...

Serve as a key member of our End User Service Practice, delivering exceptional support services to our clients.You will work closely with our team to ensure seamless IT operations, leveraging your technical expertise to resolve complex issues.This role requires:Providing fast and reliable support via multiple channelsEfficiently managing incidents and...