Business Development Specialist

Job Title: Business Development Specialist

This role is responsible for working closely with existing and new customers to understand their key initiatives in Consumer Lending and Retail Banking across Marketing, Originations, Customer Management, Personalization, Collections and Fraud.

• The goal is to uncover and discover ways for the FICO Platform to help our customers rapidly develop, deploy and manage analytics & strategies across the lifecycle that deliver optimal results within articulated constraints.
• Educate our customers about the enormous opportunity of empowering business users to leverage the FICO Platform as the 'brain and central nervous system' for mission critical decisions that unlock human and analytic capital permitting our customers to achieve their unique potential.
• Share expertise and thought leadership in Decisioning, Analytics, & Optimization within Financial Services to help clients leapfrog the competition leveraging FICO's cutting-edge Platform.
• Build relationships with senior client stakeholders in Business and Technology to gain insights into their most urgent decision management related problems while articulating FICO's platform capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal Key Account Managers, Pre-Sales Domain Experts and Pre-Sales Architects to formulate and effectively position solution proposals.
• Ensure clients are delighted with solutions purchased to create win-win relationships that are long-term, expanding and profitable.
• Collaborate across internal FICO teams including Global Solution Architecture, Product Development, Finance and Professional Services to shape a cohesive sales effort that educates our customers on the tremendous business value the FICO Platform delivers.

• Develop and execute strategies to grow customer relationships and identify new business opportunities.
• Work closely with cross-functional teams to design and implement solutions that meet customer needs and drive business growth.
• Identify and prioritize business opportunities and develop customized solutions to address customer pain points.
• Analyzing customer data and market trends to identify areas of improvement and provide actionable recommendations.
• Collaborate with internal stakeholders to ensure seamless execution of sales strategies and drive revenue growth.

• Bachelor's degree and or experience developed in work environments.
• Strong track record building relationships and a knack for understanding the client's industry and business/technology challenges.
• Demonstrated success structuring and selling complex, enterprise software solutions to large clients in financial services/banking a plus.
• Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud is also a plus.
• Have a deep interest in and or experience in both the technical and business use of data, behavioral profiles, decision management, orchestration, Machine Learning, Artificial Intelligence, Simulation, and Optimization in SaaS offerings.
• Techno-Functional expertise preferred.
• A Passion to learn and educate customers and FICO colleagues through presentations, and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
• A Passion to work hard under tight deadlines and a pension for thriving in high pressure situations.
• A Collaborative style of working where the strengths of teammates are celebrated and the whole team is greater than the sum of its players.
• Ability to travel up to 50% of business week as we need to know our customers and their aspirations intimately to truly make difference (presently limited travel due to COVID-19 but when the opportunity presents itself, the position will require customers weekly meetings).

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.