Client Advocate

6 days ago


Manila, National Capital Region, Philippines Boldrimpact Full time

Required Skills and Qualifications

The ideal candidate will have:

  • Three Years of Supervisory Experience: Proven track record of managing teams and leading initiatives.
  • At Least One Year of BPO Experience: Demonstrated expertise in customer service or sales.
  • General Understanding of Content Moderation: Familiarity with content guidelines and moderation techniques.
  • Intermediate Knowledge of CRM Systems: Proficiency in using CRM systems, such as Zendesk or Salesforce.
  • Intermediate Knowledge of Cloud-Based Applications: Familiarity with Google Drive, Google Sheets, Google Docs, and MS Office applications.
  • Excellent Verbal and Written Communication Skills: Ability to communicate complex ideas clearly and persuasively.
  • Aptitude to Learn New Technology: Quickly adapt to new systems and applications.
  • Ability to Accept Feedback: Open-minded and receptive to constructive criticism.

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Mental Health Program
  • Philhealth Coverage


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