Customer Success Advocate Manager
7 days ago
**About the Company:** Harwood Global is a global company that provides exceptional service and support to its clients.
Job Summary:
We are seeking a dedicated Client Success Advocate Manager to join our team remotely. The ideal candidate will have proven experience in client success or account management and excellent communication and interpersonal skills.
About the Role:
The Client Success Advocate Manager will be responsible for building and maintaining strong client relationships, understanding client needs, and providing tailored solutions. They will also collaborate with internal teams to improve client experience and develop new business opportunities.
Key Responsibilities:
- Build and maintain strong client relationships through regular communication and issue resolution.
- Understand client needs and provide tailored solutions to meet their objectives.
- Ensure clients are satisfied and achieve their desired outcomes by troubleshooting and resolving any issues or concerns.
- Collaborate with internal teams to improve client experience and develop new business opportunities.
Requirements:
- Proven experience in client success or account management.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage multiple clients.
-
Customer Success Advocate
6 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeWe are seeking a Customer Success Advocate to join our team at Outsourced Quality Assured Services Inc. (ISO Certified).As a Customer Success Advocate, you will be working closely with customers to understand their needs and provide support to ensure their success with our product portfolio.**Responsibilities**Work with customers to understand their needs...
-
Customer Success Advocate
6 days ago
Manila, National Capital Region, Philippines SupportNinja Full timeThe Customer Success Advocate at SupportNinja works closely with support, customer success, professional services, engineering, and product teams to ensure a seamless customer experience and contribute to the improvement of products based on customer feedback and inquiries.This role involves collaborating with other members of the support team to share...
-
Customer Success Advocate
22 hours ago
Manila, National Capital Region, Philippines PENBROTHERS Full timeAbout UsPENBROTHERS is a dynamic and innovative company dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated Customer Success Advocate to join our team. The ideal candidate will have a proven track record of driving customer satisfaction and long-term success.About the RoleIn this role, you will be responsible...
-
Client Success Advocate
3 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout the RoleAs a Client Success Advocate, you will play a crucial role in ensuring the success of our clients. Your primary responsibility will be to develop and maintain strong relationships with external partners and internal stakeholders to drive measurable goals. You will communicate and assist partners in implementing and understanding RingCentral...
-
Customer Success Advocate
6 days ago
Manila, National Capital Region, Philippines Emapta Full timeAbout the JobThe Account Manager (Customer Experience) will be the primary point of contact for clients, ensuring their needs are met and expectations exceeded.You will oversee client relationships, data-driven reporting, stakeholder management, and operational efficiency, all while working alongside cross-functional teams to enhance customer success...
-
Customer Advocate, EMEA
1 week ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
-
Customer Success Strategist
3 days ago
Manila, National Capital Region, Philippines NICE Full timeAbout the JobServe as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and ongoing customer education.Cultivate and maintain productive relationships across all levels of the customer's organization, from front-line management to senior leadership.Drive ROI with NICE's products and...
-
Client Success Advocate
3 days ago
Manila, National Capital Region, Philippines Vitachem Industries Full timeVitachem Industries is hiring a Client Success Advocate to ensure exceptional customer experiences and drive business growth.The ideal candidate will possess strong technical expertise, excellent communication skills, and a passion for delivering results.Main Responsibilities:Act as a single point of contact for clients to address concerns and provide...
-
Customer Service Advocate
5 days ago
Manila, National Capital Region, Philippines Recruiter PH Full timeJob Title: Customer Service AdvocateWe are looking for a skilled Customer Service Advocate to join our team at Recruiter PH. As a representative of Luxury Fashion, you will be the face of our company, providing exceptional customer service and support to clients.About the Role:This is a full-time position that requires at least 6 months of non-BPO...
-
Customer Success Advocate
6 days ago
Manila, National Capital Region, Philippines Booth and Partners Full timeAbout Booth and Partners:We empower organizations to thrive in a dynamic marketplace. Our mission is to provide innovative solutions that drive business growth, improve operational efficiency, and enhance customer satisfaction.We prioritize a culture of inclusivity, respect, and collaboration. We recognize the importance of career development and...
-
Customer Advocate, PCA
4 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
-
Customer Advocate, AMER
6 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
-
Customer Support Advocate
5 days ago
Manila, National Capital Region, Philippines Chargeflow Full timeWe are seeking a dedicated Fraud Prevention Specialist to join our team at Chargeflow, a leading force in fintech innovation. Our mission is to combat chargeback fraud and provide top-notch customer service.Key Responsibilities:Provide exceptional live customer support via chat and email for our B2B clients.Resolve issues while addressing customer inquiries...
-
Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Fresh Prints Full timePursue a Career as a Customer Experience AdvocateFresh Prints is a cutting-edge custom apparel startup seeking a customer experience advocate to join our team. In this role, you will drive the company's growth by retaining high-value accounts at scale.Key responsibilities include:Developing retention marketing strategies and execution plansCollaborating with...
-
Technical Customer Advocate
3 days ago
Manila, National Capital Region, Philippines Sinch Full timeWe are looking for a highly skilled Technical Customer Advocate to join our support team. As a Technical Customer Advocate, you will be the primary point of contact for our customers, providing them with expert technical support and guidance on our integration products.You will work closely with our integration product/engineering team, technical support...
-
Customer Experience Advocate
6 days ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAbout the Job: We are seeking a skilled Customer Experience Advocate to provide support for bug triaging on online client platforms involving Emails from customers/end-users.Job DescriptionAs a Customer Experience Advocate, you will be responsible for providing support for bug triaging on online client platforms involving Emails from customers/end-users.Our...
-
Customer Success Advocate
5 days ago
Manila, National Capital Region, Philippines ClickUp Full timeAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ClickUp. As a key member of our support team, you will play a critical role in enabling user success through targeted support and customer service.Responsibilities:You will work closely with users to understand their goals and blockers, then translate that...
-
Customer Success Professional
6 days ago
Manila, National Capital Region, Philippines Lone Wolf Technologies Inc. Full timeCompany OverviewLone Wolf Technologies Inc. is a leading provider of software solutions for the real estate industry. Our products enable our clients to gain a competitive advantage in today's market and have been adopted by nearly 10,000 offices across North America.Job DescriptionWe are seeking a highly motivated and experienced Customer Success Specialist...
-
Customer Success Manager
6 days ago
Manila, National Capital Region, Philippines FlutterFlow, Inc. Full timeFlutterFlow is a leading visual development platform that revolutionizes the way teams create, design, and deploy applications. With over 2M users across 200+ countries, FlutterFlow enables teams to build apps without extensive coding knowledge. With an intuitive visual interface, granular control over app experience and cross-platform deployment...
-
High-Touch Customer Advocate
6 days ago
Manila, National Capital Region, Philippines SolarWinds Full timeAbout the JobIn this role, you will have the opportunity to drive industry-leading renewal rates and maintain a large volume of renewals with a high call and email volume daily. You will collaborate with customers, partners, and internal stakeholders to develop trusted relationships and drive high ROI on SWI.ResponsibilitiesCollaborate with customers,...