IT Support Liaison

7 days ago

Rizal, Philippines beBeeCustomerService Full time ₱2,400,000 - ₱4,000,000

Job Opportunity

We are seeking a motivated and tech-savvy professional to join our outreach team as a Customer Service Representative. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

Main Responsibilities:

  • Foster relationships, articulate our value proposition to potential clients and candidates through cold calls and outreach efforts.
  • Maintain professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
  • Demonstrate awareness of industry trends to effectively engage with tech-savvy clients and candidates.

Requirements:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

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