
Key Account Support Director
2 days ago
We are seeking an experienced Customer Service Operations Manager to lead and manage our customer service function. This role will be responsible for delivering high quality support experience to clients and partners, developing and implementing customer service policies, procedures, and standards, and monitoring and analyzing customer service metrics.
- Develop and implement strategic plans to drive customer satisfaction and loyalty
- Collaborate with cross-functional teams to resolve customer pain points and improve platform experience
- Build a feedback loop between customer support and product development to enhance feature development and usability
- Work with ticketing systems to streamline processes and enhance support efficiency
This role requires a strong understanding of customer service practices and customer journey management within tech or SaaS companies. Previous experience in the insurance or InsurTech space is a strong advantage.
Requirements- Minimum 6 years of experience in customer service for a tech or SaaS company, including at least 2 years in a managerial or team lead role
- Strong analytical and problem-solving skills to identify areas for improvement and drive team performance
- Proven track record of leading and scaling customer service operations in a fast-paced environment
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Account Director
7 days ago
San Juan, National Capital Region, Philippines TechGrove Consultancy Services Inc. Full time ₱50,000 - ₱70,000 per yearHello TechStarsWe're looking for an Account Director for an e-sports events organizing company.The Account Director (AD) is a senior leadership role responsible for overseeing the agency's client portfolio, ensuring exceptional service delivery, account profitability, and long-term client partnerships. Acting as the strategic partner to key clients, the AD...
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Director of Strategic Partnerships
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Strategic Financial Director
2 days ago
San Juan, National Capital Region, Philippines beBeeFinancial Full time $7,200 - $7,800We are seeking an experienced Strategic Financial Director to lead our financial operations and guide the company's long-term financial planning and performance.The successful candidate will be responsible for overseeing all aspects of finance, including accounting, budgeting, forecasting, investments, risk management, compliance, and reporting.As a key...
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San Juan, National Capital Region, Philippines beBeeDirector Full time ₱2,500,000 - ₱3,500,000Account Director - Commerce Job DescriptionAs a key member of the Partner Success team, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages. Reporting to the VP of Partner Success, you will focus on executing partner strategy, driving engagement, and ensuring partners...
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Key Account Representative
2 days ago
San Juan, National Capital Region, Philippines beBeeRepresentative Full time $885 - $15,660Job Title: Key Account RepresentativeWe are seeking a results-driven Key Account Representative with a background in the construction industry to join our team.About the Role:The successful candidate will be responsible for conducting outbound calls to potential clients, presenting and explaining services tailored to their needs, and maintaining detailed...
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Key Account Support Specialist
24 hours ago
San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱12,000 - ₱15,000Job DescriptionWe are seeking a highly skilled Customer Success Manager to provide timely and professional support to the Sales Team and wider business.As a key member of our team, you will be responsible for resolving product or service problems by clarifying customer complaints, determining the cause of the problem, and selecting the best solution to...
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Financial Director
3 days ago
San Juan, National Capital Region, Philippines beBeeDirectorship Full time ₱2,500,000 - ₱3,500,000Job SummaryWe are seeking an experienced Financial Director to lead our financial team and oversee the overall financial strategy of the organization.The ideal candidate will have a proven track record of success in financial leadership, strategic planning, and team management.About the RoleThis is a key position that requires a strong understanding of...
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Key Support Specialist
2 days ago
San Juan, National Capital Region, Philippines beBeeExecutive Full time ₱2,500,000 - ₱3,500,000Job Title: Key Support Specialist">This role involves providing high-level support to partners, focusing on assisting executives.">The ideal candidate will have a bachelor's degree in a related field, technical expertise, and experience with light social media. They should also possess exceptional written and oral communication skills, be detail-oriented...
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Key Account Manager
2 days ago
San Juan, National Capital Region, Philippines beBeeEngagement Full time $21,600 - $27,600Key Account ManagerAs a seasoned Key Account Manager, you will play a pivotal role in shaping the future of our business by driving player engagement and retention through strategic CRM initiatives. This is an exciting opportunity to join a dynamic team where your expertise directly impacts our success.Job DescriptionWe are seeking a highly motivated and...
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Senior Marketing Director
2 days ago
San Juan, National Capital Region, Philippines beBeeMarketing Full time $100,000 - $150,000Senior Marketing Director - Growth StrategyThe Senior Marketing Director will lead and scale the marketing function to drive brand visibility, demand generation, and customer engagement. This role combines strategic leadership with hands-on execution to ensure campaigns, messaging, and brand presence directly contribute to business growth.As the marketing...