Key Account Director Role for Travel Commerce Partners

2 days ago

San Juan, National Capital Region, Philippines beBeeDirector Full time ₱2,500,000 - ₱3,500,000

Account Director - Commerce Job Description

As a key member of the Partner Success team, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages. Reporting to the VP of Partner Success, you will focus on executing partner strategy, driving engagement, and ensuring partners are fully enabled to grow with our platform.

This is a highly cross-functional role that blends commercial acumen, operational execution, and relationship management. You will work closely with Product, Engineering, Operations, and Commercial teams to ensure our partners' ongoing success, with a special focus on Korean-speaking partners.

Job Responsibilities:

  • Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
  • Partner Enablement - Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS.
  • Partner Growth - drive adoption of new products, features, and upsell opportunities across our travel commerce platform
  • Cross-Functional Collaboration- Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience
  • Data-Driven Insights - Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.

Requirements:

  • Strong interpersonal and communication skills to engage with stakeholders at all levels.
  • Business-level fluency in Korean and English (required)
  • Proven ability to manage and grow strategic partnerships.
  • Excellent analytical skills with experience in data-driven decision-making.
  • Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus.

Benefits:

  • Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
  • Hopper covers 100% of the cost for employees, and up to two dependents, for employer-sponsored health insurance.
  • Hopper covers 100% of premiums for supplemental accident and life liability insurance, to provide benefits for you and your loved ones from day one.
  • Generous parental leave, above industry standards.
  • Unlimited PTO.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Monthly allowance to assist with costs of internet utility.
  • The 13th month salary for PHL employees in the month of December.
  • Carrot Cash travel stipend.
  • De Minimis benefit for dependent medical, rice subsidy, uniform/clothing, medical assistance and laundry allowances.

About Hopper

Hopper is a leading travel fintech provider, commerce platform, and global travel agency. Our platform serves hundreds of millions of travelers globally and continues to capture market share around the world. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

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