Key Account Manager

2 days ago

San Juan, National Capital Region, Philippines beBeeEngagement Full time $21,600 - $27,600
Key Account Manager

As a seasoned Key Account Manager, you will play a pivotal role in shaping the future of our business by driving player engagement and retention through strategic CRM initiatives. This is an exciting opportunity to join a dynamic team where your expertise directly impacts our success.

Job Description

We are seeking a highly motivated and experienced professional with a proven track record in customer relationship management within the Casino, Sportsbook, or Sweepstakes industry. Your primary responsibility will be to develop and execute comprehensive CRM strategies to drive player engagement, reduce churn, and foster long-term loyalty.

Responsibilities
  • Develop and implement tailored CRM campaigns across various channels, including email, push notifications, SMS, and in-game messages.
  • Define key performance indicators (KPIs) and build targeted plans for player segments to optimize retention efforts.
  • Collaborate with cross-functional teams, including creative and marketing, to deliver compelling campaign assets that resonate with our audience.
Required Skills and Qualifications

To excel in this role, you must possess:

  • At least 2–3 years of experience in a CRM, user retention, or marketing role within the Casino / Sportsbook / Sweepstakes space.
  • A proven ability to plan and execute lifecycle campaigns that increase player engagement and retention.
  • Proficiency in CRM tools and marketing automation platforms.
  • Familiarity with A/B testing, segmentation, and campaign performance tracking.
  • Comfort with data analytics and visualization tools like Tableau, Power BI, or similar.
Benefits

As a valued member of our team, you can expect:

  • Competitive salary and performance-based incentives.
  • Flexible remote work arrangements and a dynamic digital environment.
  • Opportunities for professional growth and development within our organization.
  • The chance to work with a passionate team shaping the future of iGaming.
What We Offer

Join us in creating a truly exceptional player experience and take your career to the next level

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