
Sales and Business Development Professional
2 days ago
This is a highly sought-after role in sales and business development where you will be the primary point of contact for our clients. Your core responsibility will be to ensure that their needs are met, and their expectations are exceeded.
As an Account Manager, you will oversee client accounts, manage day-to-day communications, and coordinate with internal teams to deliver outstanding service.
The ideal candidate should have a passion for building strong relationships, driving customer success, and creating meaningful partnerships.
Key Responsibilities:
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts
- Cold calling to proactively pursue new prospects to grow the customer base
- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities
- Meet all sales objectives and handle all aspects of completing a sale including paperwork
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports
- Resolve customers' complaints by investigating problems, developing solutions, and making recommendations
- Managing and understand each customer's needs to build strong long-term relationships
- Maintain long-term relationship with customers
- Consistent communication with long-term customers
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting)
- Coordinating in-store sales training with vendors and customers
- Attend vendor training to increase product knowledge
- Deliver ongoing exceptional customer service with your accounts
Requirements:
- Minimum 2- 3 years of sales, account management, and customer service experience
- Excellent written, verbal, and interpersonal communication skills in English
- Ability to communicate and hold a conversation with decision-makers
- Preferably from a wholesale distribution, retail, and/or manufacturing background
- Experience with Business-to-Business sales; Retail sales experience is plus
- Capacity to sell wholesale physical products
- Proven track record of cold calling to acquire new business
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment
- Ability to develop in-depth knowledge about products and markets
- Proficient in Microsoft Office
What We Offer:
- A fully remote position with flexibility to manage your own schedule
- Opportunities to work with a diverse range of clients
- A supportive team environment focused on growth and development
- Competitive compensation
We are a global leader in business process outsourcing (BPO) and remote talent solutions. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool.
Our goal is to provide a platform for businesses to connect with top freelance professionals and deliver top-tier outsourcing services across various countries worldwide.
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