Sales and Business Development Professional

The role of Business Development and Sales Leader encompasses a wide range of activities from lead generation, sales, project management, product management, to account management by building and forging strong professional relationships with clients in various sectors.

• Achievement of Sales Targets
  • Identify new business opportunities, including new markets and potential clients, through research and analysis.
  • Create and implement business development strategies to achieve growth targets and expand the company's market presence.
  • Generate leads through various channels such as networking events, industry conferences, and online platforms.
  • Conduct presentations, negotiate contracts, and close deals to achieve sales targets and revenue goals.
• Pipeline Creation and Conversion
  • List all clients with potential business for the company
    • Provide all necessary contact information of stakeholders and input it on the CRM.
    • Maintain a healthy pipeline of accounts and consistently add business prospects to the pipeline.
    • Convert the leads to closed accounts.
• Internal and External Coordination with Different Departments
  • Commercial Team Alignment
    • Coordinate with the Sales Admin team for NTPs and other related documents needed for filing.
    • Work with the Marketing department for marketing support needed by the client.
    • Align with the Transportation department for requirements needed for Transportation.
  • Alignment with Other Internal Departments
    • Align with the product dev team and Solutions dev team for required solutions for the client.
    • Coordinate requirements with the procurement team for proper procurement of products and deliveries.
    • Align with finance for dues, accounting requirements, and client servicing.
• Monitoring and Delivery of Service
  • Ensure all deliverables to the client are accepted by the client.
  • Ensure that all documents needed for bidding are complete.
  • Account management and continued customer servicing.
• Maintain a Satisfactory Rating from Clients
  • Establish long-term relationships with clients by providing exceptional service and building trust.
• General Business Development & Sales Tasks
  • Develop and execute monthly sales plans and strategies geared towards achieving assigned sales goals.
  • Acquire signed contracts, purchase orders, and payments from clients through daily sales calls, sending proposals, and emails.
  • Generate revenue through successful deals from various sources, including co-branded card partnerships, cashless implementations, multifunction cards/CANS offerings, gates/access solutions, and new business ventures.
  • Establish a client portfolio along with updated information through Customer Relations Management tool.
  • Submit weekly monitoring and reporting of actual sales performance vs. target.
  • Collaborate actively with different support groups within the organization on matters impacting the business.
  • Contribute to developing a growth strategy focused on both financial gain and customer satisfaction.
  • Conduct research to identify new markets and customer needs.
  • Arrange business meetings with prospective clients by coordinating with Commercial's Admin Assistant.
  • Build and forge long-term relationships with new and existing customers.
  • Manage both the existing sales pipeline and the development of new business opportunities within assigned areas of responsibility.
  • Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships.
  • Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets within assigned areas of responsibility.
  • Coordinate the implementation of marketing strategies within assigned areas of responsibility to achieve strategic goals.
  • Help monitor and evaluate industry trends and customer drivers, and meet regularly with management and stakeholders to discuss updates, feedback, and action plans.
  • Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
  • Contribute to the development and implementation of the overarching business development and sales strategy, processes, structure, and best practices across the company.
  • Maintain and share professional knowledge through education, networking, events, and presentations.
  • Ensure completion of the end-to-end business development and sales life cycle including post-sales activities with clients and stakeholders.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned territory/accounts.
  • Identify decision-makers within targeted leads to begin the sales process. Prepare quotations, proposals, and presentations based on customers' product and service requirements.
  • Maintain records utilizing Salesforce.com, Microsoft Office, and the web.
  • Make presentations and demonstrate how a product will meet government agencies and Terminal operations needs.
  • Liaise with other members of the sales team and other technical experts internally.
  • Effectively adhere to and lead efforts to provide accurate forecasting.
  • Increase visibility and involvement by attending trade shows, conferences, and bidding participation.
• Workplace Culture, Special Assignments and Projects, Miscellaneous Support Functions, Ad Hoc Tasks and Responsibilities
  • Support and participate in internal and external training, workshops, webinars, audits of systems, processes, and protocols with respect to your role, systems, processes, and functions.
  • Perform ad hoc tasks, functions, and/or responsibilities as may be required by the organization, its officers, and/or Management/Executive Team from time to time.
  • Provide feedback to ensure continuous improvement and advancement of the organization's vision, mission, core values, goals, activities, and initiatives.