
Driving Customer Success
5 hours ago
We are seeking a highly skilled and strategic Customer Engagement Strategist to lead our CRM strategy. Reporting to the Director of Marketing, you will play a key role in driving customer engagement, retention, and loyalty through data-driven campaigns, platform optimization, and cross-functional collaboration.
Key Responsibilities- Campaign Strategy & Execution
- Develop and execute a comprehensive CRM strategy across channels (e.g. lifecycle email, WhatsApp)
- Stay up-to-date on martech trends to continuously improve CRM strategy, tools, and execution.
- Analyse customer data and campaign performance to uncover insights, improve targeting, and optimise communications.
- Manage CRM vendor partnerships and lead platform evaluations that powers advanced segmentation & automation.
- Customer Insights
- Leverage customer insights to drive program enhancements that increase engagement, retention, and lifetime value.
- Strengthen customer insight capabilities through tools like surveys and focus groups to better inform customer strategies across the company.
- Team Leadership
- Own overall CRM KPIs, including new customer acquisition, retention, and engagement.
- Lead and coach the CRM team, managing performance, goal setting, and capability development.
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Customer Success Manager
7 days ago
Quezon City, National Capital Region, Philippines Future First Talents Full time $60,000 - $80,000 per yearCustomer Success ManagerQuezon City | On-site | Full-timeE-Commerce | Online Shopping PlatformAbout the CompanyA fast-growinge-commerce shopping platformcommitted to delivering a seamless and customer-first digital shopping experience. To strengthen our client relations and user engagement, we are looking for aCustomer Success Managerwith a proven track...
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Driving Business Success
2 hours ago
Quezon City, National Capital Region, Philippines beBeeProfessional Full time ₱3,500,000 - ₱8,000,000Sales and Business Growth ProfessionalOur organization is expanding, and we're looking for driven individuals to join our dynamic team. This role involves establishing strong relationships with clients, generating leads, and driving sales growth.Key Responsibilities:Bilateral Relationship Establishment: Build trust with clients through effective...
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Enterprise Customer Success Manager
6 hours ago
Quezon City, National Capital Region, Philippines beBeeCustomerSuccess Full time $120,000 - $200,000Enterprise Customer Success ProfessionalJoin us in this exciting opportunity to drive customer success and growth as an Enterprise Customer Success Manager. This role plays a vital part in reducing risk, facilitating product adoption, and supporting expansion within existing accounts. As a CSM, you will develop trust with customers, understand their...
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Customer Success Coordinator
7 days ago
Quezon City, National Capital Region, Philippines SUMO Services Corporation Full time $40,000 - $60,000 per yearThis is a remote position.Job Overview: The Customer Success Coordinator plays a vital role in ensuring a positive customer experience by providing support, guidance, and proactive communication. This position serves as the bridge between the company and its clients, helping them achieve success with our products/services while driving customer satisfaction,...
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Senior Customer Success Manager Role
6 hours ago
Quezon City, National Capital Region, Philippines beBeeCustomer Full time $100,000 - $120,000We are seeking a highly skilled Senior Customer Success Manager to join our team.Job Description:The Senior Customer Success Manager will be responsible for driving customer satisfaction and growth by developing and implementing tailored success plans. They will work closely with customers to understand their business needs, identify areas of improvement,...
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Customer Success Associate
6 days ago
Quezon City, National Capital Region, Philippines FactSet Full time $70,000 - $120,000 per yearFactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and...
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Customer Success Operations Excellence Leader
5 hours ago
Quezon City, National Capital Region, Philippines beBeeOperations Full time $110,000 - $140,000The role of Customer Success Operations Manager plays a pivotal part in shaping how customer-facing teams deliver value and scale with growth. This position is an opportunity to own the systems and processes at the heart of the customer journey.This individual will design and optimize how customer health is tracked, drive renewals, and surface insights that...
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Enterprise, Customer Success Manager
14 hours ago
Quezon City, National Capital Region, Philippines RingCentral Full timeSay hello to opportunities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
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Customer Success Specialist
7 days ago
Quezon City, National Capital Region, Philippines Sourcefit Full time $104,000 - $130,878 per yearWe are looking for an enthusiastic, technically minded and very personable member to join our Customer Success team in the role of Customer Success Specialist. Your role will involve interacting with Airbnb hosts, vacation rental property managers, and leaders in the hotel industry. As a Customer Success Specialist, your main objective will be to help...
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Transformational Customer Success Executive
5 hours ago
Quezon City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱2,400,000 - ₱4,800,000Customer Success Manager Job OpportunityThis role involves driving successful outcomes with our customers, ensuring their adoption and understanding of the value we bring. The ideal candidate will be responsible for designing, agreeing, and executing customer account plans and owning the annual renewal of their subscription.Main Responsibilities:Fighting...