Team Scheduling Specialist

3 days ago


Cebu City, Central Visayas, Philippines beBeeResource Full time ₱500,000 - ₱750,000
Job Opportunity

We are seeking a skilled Resource Coordinator to join our team. As a key member of our support organization, you will play a vital role in ensuring that engineers are utilized to their full capacity.

Responsibilities include:

  • Scheduling engineering calendars and tickets for global support across multiple time zones.
  • Coordinating IT resources to drive task completion and efficient utilization.
  • Coordinating scheduling with internal resources and client contacts.
  • Scheduling internal and onsite technical resources in our ticketing system.
  • Evaluating, prioritizing, and assigning IT support requests, following up as needed.
  • Monitoring service personnel schedules to ensure support coverage and conflict-free scheduling.
  • Monitoring resource schedules for prompt service delivery and accurate time entry.

To succeed in this role, you will need:

  • Strong communication and interpersonal skills, including excellent customer service.
  • Effective organizational and time management skills.
  • Attention to detail and strong analytical skills.
  • Ability to make informed decisions and solve complex problems.
  • Multitasking skills in a fast-paced environment.
  • Proficiency in English for professional business communication.
  • College degree or equivalent work experience.
  • Reliable internet connection for video and audio calls.
  • Quiet workspace with a professional background.


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